Dollar General User Reviews

Reviews Summary

Top reviews

The $5 off digital coupon doesn’t go through

Thank you for getting rid of the Enfield, CT cashier who chronically “spaced out” at the register (her words) and failed to tell customers that spending a few cents more would let their $5 off coupon go through. The only thing is that now with the app, the coupon doesn’t go through - at all. I spent $68 today and the digital coupon didn’t take at all after putting in my phone number. I made sure to ask the cashier to check to see if my other digital coupons went through and they did for $10 merchandise, but not for the $5 digital coupon. There are many other reviews stating the same. Please remedy this app glitch. Thank you!
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They are SMART

Ok so whomever took over the DG is a genius! He/she decided that the people who live way way way out from a WM would actually not want to travel that far to get the essentials or emergency needs for families& in the Middle of Winter for someone who absolutely HAtes snow is a blessing !! So therefore that person should be given awards! And there prices are always cheaper than Walmart, Wegmans , Tops (especially they are always way more expensive!) anyways thanks for your services ! Keep it up! Now us who live far from the cities can get the essentials that we desperately NEED for our families also without getting acousted at our local drama filled always someone getting arrested Ghetto Lakewood Walmart! We all know it! It’s why we all go to Warren ! Less drama and way nicer people by far!! Thanks again ;) honest and sincere review ;)
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Respect!!

The community I lived in in California did not have dollar general. But since I’ve come to South Carolina, I have found one in my neighborhood, and I have to give the company huge props for their online presence in the app. Wow! It’s beautifully organized, I love the list feature, the Wallet feature is delightful - it gives me an easy way to organize my coupons,the fact that the app finds manufacturer coupons for me is stellar, the photography is great, the presence of the weekly ads is the bomb. It’s also very easy to maneuver around the app, so thank you to management for the amount of time and money and effort that you spent on having this app produced. I look forward to using the Pickup feature, too. It’s great!
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Why this store?!

Small town only a couple of expensive stores and we were so relieved and excited that there was going to be a DG in our town.
I guess they decided to remodel and that was almost a month ago. They closed for a couple of days, reopened having a bunch of new freezer and refrigerators packed with products which was great; but nothing on the shelves. No cereal no peanut butter no mayonnaise etc; so frustrating.
It’s not the employees because they are awesome not to mention they work themselves beyond tired because they’re always short staffed; closed early a couple of days ago leaving a sign on the door.
I love our store and the employees and maybe if Corporate paid a little more they would have some more dependable employees.
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Recent update

Thank you, thank you, thank you! I just cannot tell you how thrilled I am at your present update! Imagine my surprise when I went to use my app and it wasn’t working properly! I can get into stuff and I can download coupons however I cannot scan anything because it just kicks me totally off the app. So I don’t know if coupons I have on here I can even use or if they will be excepted. So from the bottom of my heart once again ! Thanks a lot. As far as I can tell the app is still the same, the deals are still the same, you just shuffle things around, mixed them up and messed up the page. Yes I deleted and reinstalled the app. Didn’t help one bit! There are no pending current updates I need to do on my phone, yada yada yada...Have a blessed day... so once I had a four star rating. I have moved it down to a one star rating!
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Shows me something completely different than I ask for

I know that DG sells home decor and I’ve tried using the app on multiple occasions recently by using the search tool to try to look at what home decor DG offers. When I type in the specific decor I’m wanting to look at, it will give me results that include things that have absolutely nothing to do with home decor. Things like ice cube trays, dog food, Paw Patrol themed kids chairs, and other completely unrelated items. Also, when I try to look at the Home Decor category on the app, it will load maybe a total of 15-20 items before reaching the bottom of the page without giving me the option of loading more. I don’t know if it’s just my app in particular, but this is seriously irritating, considering I know that DG offers some really great home products at a reasonable price, but i am not allowed to look at any of it on their app, which is literally what it’s designed for.
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Best store in the world

Love the deals they have every week as well as the coupons that you can save on the app in your digital wallet. I love that they always have everything I need from dinner to house cleaning stuff to birthday present for you to pick up when are in a bind and forgot about them . All I would change is the cash back not usually working according the cashier when I am checking out they say it is available on the screen but then the cashier said it isn’t . I always get cash back being that it is so much cheaper then my atm charges. But other than that everything is a five star rating
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Improvement suggestion

I wish there was an option when reviewing the weekly sales add that you would be able to tap the desired product and it either highlights the item or flags it some way or automatically adds the item to a shopping list. I typically do my sales adds and shopping list at home before I go shopping and that would be a big improvement and would prevent me from forgetting items which would be a win for the retailer for larger sales people won’t be forgetting half of what they wanted or looking for after leaving the store.
Love the app use it weekly and tell all my friends family and neighbors about it and download it for them! And show them how much I’ve saved using the wallet feature!
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Love your App , products, prices & many locations HOWEVER some of your employees so much!

I spend my hard earned money more than once or twice a week as I do not like that WM store. I purchase everything from food to pet supplies in my local DG! The app was a nightmare where I live & it never worked until recently it just got better! I shop on it @ home & go through the digital coupons & pick ALL I might be interested in before I ever go shopping. Works awesome! Saves me a lot of $$, well it does when the cashier is efficient , friendly, organized ,trained properly & take pride in their job & appearance. Which brings me to my recent experience where I spent the $126.
The cashiers as in BOTH of them were very unapproachable & dressed very inappropriate. She didn’t let me put in my # for my coupon discount & she had in daisy dukes & it wasn’t anything anyone needs to see. Some of the workers in a lot of their stores all over Osage,Tulsa & Wagoner counties need some training!
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Happy

I have lived in Dexter Mo. most all my life and I have been to a lot of the dollar general stores. This one in Dexter I have avoided for years because of cleanliness and unfriendly staff. And now finally in 2022 it’s changed. We have different management and the store is very clean and not cluttered and everyone is so friendly. I have met the assistant manager, he is really nice and polite. He talked to ea costumer like he cares helps me find things and always busy. If he helps me find something he talks but is still busy putting things away to he’s always busy and talking to the customers to I really like this store now and will be coming here from now on. Keep up the good work you all. I love it. YaY.
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