Medisafe Medication Management User Reviews

Reviews Summary

Top reviews

Leave a Review Medisafe Medication Management
  • OK, but not great

    While it helps me remember to take my prescriptions, the interface for the app seems confusing and even convoluted at times. Several times it’s felt like there were several separate groups working on developing different parts of the interface, but they didn’t talk to each other.

    For example, the add-on information about heart health is great, but it seems stuck in the middle of something else. It also seems to pop-up whenever it wants to. It feels like the heart info team didn’t talk to the other teams. I have one Rx that I’m supposed to take 1 or 2 tablets/dose. I’m reasonably sure that there’s a way to enter that into the app, but I’ve given up. It’s common for drugs to be prescribed that way. It should be simple and obvious. It shouldn’t require several trips through the documentation. It doesn’t help that the documentation reads like it was developed by yet another team who weren’t talking to the other teams. Or that confusing features weren’t actually fixed and clarified—it seems like the documentation was intended to put a band-aid on the UI and to explain at length things that are basic to the app.

    Please, please, please start over with a focus group who aren’t familiar with any part of the app. Give them simple tasks. If it takes too long for them to figure out how to complete the task, the users aren’t dummies. The app needs work.
    Show less
  • Phenomenal Med Tracker

    Medisafe is one of my favorite and most useful apps hands down. Medisafe is perfect for reminders to take meds and I have mine set to remind me twice per day. What really shines for me is I have multiple prescriptions and I use the app to track how many pills I have for each one. The app automatically depletes your stock as you take daily meds and will remind you to refill prescriptions at a set number of remaining pills. Then it is as simple as adding the new number of pills to current inventory. This feature has eliminated running my stock too low and is especially useful for tracking multiple prescriptions. Another useful tool that I use is the diary which I use to document any medical events that occur making it easy to review my notes to share with my doctors.
    This is the perfect medication tracking system for me. I can’t imagine what life was like before I started using it.
    Show less
  • Detailed, customizable, intuitive

    I’ve been dealing with a severe COVID complication for the past eight months, with lots of medicines and lots of changes to medication as doctors determined what was going on. On top of that, doctors asked me to track my weight, how nauseous I was, and any side effects. All the while, I’m exhausted and “out of it.”

    This app has made managing ALL of that easy. It’s intuitive (except adding measurements from the main screen could be simpler; you have to do a lot of duplicate tapping), highly customizable, and the amount of detail is amazing. I love being able to snooze/reschedule doses, edit or add notes to individual doses, and see interaction. I also like that I can add my own annoying alert tone so I definitely don’t miss a medication!

    Thank you for making a difficult time in my life a little easier. You’re doing great work.
    Show less
  • I Like This App, But…

    Just today the developers cut down the number of free measurements from 6 to 3. Perhaps the 6 measurement model was not restrictive enough and was not pushing folks to pay the fee for the professional version. I only discovered this when I went to change one of the accessible measurements. I turned one of the 6 off and added 1 other. When I clicked to exit the settings is when I was informed via pop-up that the limit was 3. Now, this restriction in and of itself is not terribly bad considering I can do all of the measurement manually in the native health app. Nearly all of the health data I port to the health app is via Bluetooth enabled devices. Although it would be nice to add some missing data through this app from time to time, I have absolutely no need for any of the other features offered for the $40 annual price tag. To make this app really useful it should allow as many measurements as the user wants to have access to. Measurements which can be manually added through the native app should not be a pay-for in this app. I am sure there are many folks who would pay a premium for multiple users. The rest is fluff. I’ll use it for a while for mes management but will continue to search for something else.
    Show less
  • It really helps me

    This app is awesome Once you put in all your information. At least it has been for me. It reminds me to take it on time with an alarm that is good enough to get your attention but not obnoxious or annoying. It stores all your dr information even appointments. I love that it can take the medications you are on and tell you how they react w one another. This is especially helpful when you have several Dr. prescribing meds for you. It also will take the individual medications and give you all the information on how it works, what it is used for and how to take it. Ex: with or without food, don’t take dairy w it, avoid taking at nights... things that really help.. it even sends a little reminder to take your meds w you if you go somewhere! I haven’t been late or missed s dose since I began using this app.
    Show less
  • Want to Love it..

    I really want to love this app, but I feel rescheduling could be MUCH better. Can select 6 times/day, but when you reschedule one med, that meds other times don’t adjust at all, have to go in and manually adjust ALL the remaining times to take that med. I feel like if it gave you an option to set the time in between the meds and it auto adjusted every time you rescheduled OR select how many times per day it would be much more user friendly. (I.e. if you are taking an antibiotic may times you kind of do 3 x per day - when you wake up, lunch-ish, and then before bed, but when you are on a major pain med that can be taken every 4 hours, as needed, if you reschedule that because you took it late, you CANNOT take the next “scheduled” one but now have to manually adjust EVERY scheduled time after that. Also the time line could be more user friendly and if you reschedule a med then it could show at that time instead of keeping it in the originally scheduled spot.
    Show less
  • Very useful, minor tweaks recommended

    This app appears to have more features than I need. I just need a simple app to remind me to take my meds and, more importantly, remind me what time I took the am dose so I don’t take the pm dose too soon.
    But the extra features don’t interfere with that, so I’m ok with it.

    I wish I could turn off the “weekly summary” notification. I don’t need it, and all it does is annoy me and tempt me to turn off all notifications, which kind of defeats the point.

    I don’t always log at the time that I take it; it’s sometimes 10-20 minutes later. Because of this, the method for setting the time I took it is really annoying. If I log it more than an hour after it’s scheduled I’m given some options “Take Now”, “On Time”, and “Set Time”. But if I log it just 20 minutes late, the app automatically sets the time to “Now”. Since one of my meds requires I wait an hour before eating (or taking other meds), those 10-20 minutes do matter. I tend to log it right before starting other activities that will make me forget what time I took that first pill, so this kinda screws me up.
    Please allow the option to set (or change) the time taken for all entries, not just the really-late ones.

    Some meds have to be taken “every 4 hours” or some other interval. It would be nice if the reminder for the PM does would adjust if I take the first dose late.
    Show less
  • Still the best

    UPDATE: After nearly 9 years I’m not needing Medisafe as often anymore, but when someone needs monitoring I’m able to keep everyone’s dosages and times straight with reminders on my phone and watch. Keeping this app!
    .........

    I’ve been using it for a few years, and with a family of six and an aging parent who lives alone I’m grateful for this app. I’m alerted to the meds I need to take, as well as those my family members may need. I’ve also got a record of what’s been taken when we’re feverish and I’m not completely aware of the time, so I’m not going to give anyone a dose too early, either.

    I’ve kept records of each member’s weight so I can give the appropriate dosages and the diary allows me to note side effects, and changes including temperatures, so I can check with my doctor without fear I’ve forgotten something or a date which is my normal.

    Then, when my phone locked me out this was the only app to return ALL of my info after I had to set up my phone as a new device!

    Works with my Apple Watch. Gives me drug interactions warnings and videos about how to take each med. So important when both of us adults were post surgery at the same time.

    Long ago I had one problem and the staff helped me fix it right away.

    Can’t say more great things about it without sounding like I’m being paid!
    Show less
  • Good ideas, okay implementation, poor support.

    I’m a big fan of this app as it helps me keep track of as-needed meds. Until this app I never realized how often I took them.

    I took off two stars for poor support and bugs. So so many bugs.

    I have some vision issues and use Accessibility on my iPhone. I was finding it hard to identify which pills had a green check, blue exclamation point, or nothing at all. When I emailed to ask if a different, more obvious, indicator could be used, I was told that the app already had indicators in the form of green checks, red exclamation points. When I replied, I received no follow up email. Other emails to support have gone unanswered. Requests to join Beta Community go ignored.

    The app also has a ton of little bugs. Notifications work, then they don’t. The time box disappears from the Today menu. Editing time of medication requires a force-quit and restart to get the app to reflect the new time.

    My biggest annoyance though, and the one thing that will get me to stop using the app altogether, is that the app has no sense of scroll location. I scroll to find a med, click through and then back - I’m at the top of the page. Logging as-needed meds, scroll to the medication, mark a dose and save - I’m at the top of the page again. This is one of the easiest issues to fix and it drives me CRAZY. If it doesn’t get fixed, I know I will delete the app the next time I get annoyed.
    Show less
  • Very helpful app, two issues

    I’ve been using this for a week and Medisafe appears to be a well done app. It was recommended by a pharmacist when my wife started a vast regimen of pills to manage a bone marrow transplant. I like the layout and the medication info and the simplicity of having the app keep track of it all. That it keeps the history is also great. The two issues are: 1) the pill box views do not update to “today” when you open the app. It always shows yesterday until you close and reopen. Seems like a bug. 2) this may be related to the first item. The reminder message/pop up does not always continue to remind in some cases. This morning after the first reminder, and I closed and reopened to get the pillbox to show “today”, the reminder never reoccurred. It wasn’t a problem in this case because I knew the doses had been taken. I was able to check them as taken as usual so no problem there. Overall great app. I think the bugs will get taken care of. 🤞
    Show less

Alternatives to Medisafe Medication Management