Okta Mobile User Reviews

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  • Update fixed login issues

    Update fixed the constant logout/ login problem... Now it just needs Touch ID support.
  • Yet another pin to remember

    I just downloaded the app, signed in, and the first thing the app asks me to do is create a pin with no explanation on what it’s for... why would I want to create another pin for me to forget... I thought this app was supposed to make logging in easier than the web interface? Immediately deleted the app. No thanks.
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  • Constant reauthentication

    With the latest release of this app running on iOS 10 on my iPhone 5S, Okta now asks me to reauthenticate via Duo every 5 minutes. It used to let me go hours or even days.

    I don't want to upgrade iOS because Apple throttled your phone automagically. And I don't want to pay $1,000 for a new phone when this one is perfectly functional. But this is nearly unusable.

    To say the situation is frustrating is an understatement.
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  • So glitchy

    This app is so glitchy especially it seems if there’s an update either from Okta or the company I work for. Constantly get errors doesn’t show what it should very unuser friendly. What a shame my company uses this. Same on computer as app
  • Needs work

    I use it for time keeping for my job and the app isn’t at all intuitive. I select a day other than today to put hours to and it still has today’s date in the field that I have to then change. The time fields don’t have a way to preset them with a schedule I usually work so it’s necessary to change the time worked everyday. In order to put in one day of time you have to scroll up and down through cluttered fields and go back and fourth between multiple screens.
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  • Needs TouchID Support

    Overall a good application for getting access to work resources. However it needs two things to improve the quality.

    1. TouchID and now FaceID support for easier login.

    2. Add an automatic scaling option for the applications you select once signed in. For example, when using the Exchange app, the Okta app should request the Exchange mobile site. This would simplify the view and overall experience. Other Okta app links should be treated this way by default. If a mobile site is available, it should switch to it.
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  • Not iPhone X compatible

    The screen is still cropped to the old resolution, and does not fully utilise the display on the iPhone X.
  • Continued access difficulties

    Each app revision comes with lesser functionality...
    1- used to have okta verify passcode import automatically from verify app on same device (gone)
    2- used to be able to attach items to an email in OWA (Now the ‘working’ animation/wheel spins longer than you’re willing to wait)
    3- timekeeping used to allow login (though clearly suboptimal, better than not entering my time until I have better access - gone)
    ... heck, we used to be able to login to a fingerprint protected okta app with just a 4-digit pin.... gone.

    This is a great app idea that has been hurt these last few update cycles
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  • Better on the iPad - useful for quick tasks

    I've found this to be useful for checking workday, salesforce and a few other platforms while in airports or with limited system access.
  • 5-star idea!

    Great app. Very helpful with uni life. Thank you!

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