Leave a Review Okta Mobile
Does not work after password change
Mobile app keeps giving red banner “login failed!” (With an exclamation mark!) message after scheduled password update. Desktop version functions fine, so I know there’s no issue with my updated password. Neither old, nor new password functions. App is unusable after password update.John Adams DC
Forgot my credentials before I’d even used it twice
Totally useless if I’m going to have to re-enter all the server and everything info every time I use it. I may as well just bookmark the site or something. I really wish my org was using anything besides Okta.T0x15e
Missing a few settings
I downloaded this app about 2 years ago and loved it! I have to use it for work. With that being said I’m able to call it, submit vacation and punch in or out though “Kronos”. However, the new update took away the option to add and rearrange our tiles. Such as punching out or in. I would appreciate it if you brought back the small gear on the top page of Kronos so I’m able to customize my application once again.Show lessChuyito98
No Hub & Spoke support
We have the Hub & Spoke architecture which the mobile app does not support. Please build this is in.Dynera
Doesn’t work
Doesn’t work, nothing loads . Waste of timeWeetagirl
Tedious login
The app has me create a pin (and confirm it) each time I use the app but it doesn’t ever prompt me to login with the pin or use it. The app also asks me if I want to login with Face ID each time. So basically logging in takes me longer on a phone than it would to scale a flight of stairs and login on my laptop.Show lessTechnologyGuru
Doesn’t save login info
Every time I open the app it’ll ask me for my pin or use Face ID then fail and ask me for the login info again, on multiple devices over the last 2 years I’ve never had login successfully work after the initial setup, why even have PIN or Face ID login if it doesn’t work.Robinbg
I HATE THIS
This is NOT “super easy” with “clear vision.” I absolutely hate this. It’s like trying to solve a rubrik’s cube while also having bricks hit you in the face. Nothing is simple about this. One click leads to another and so on and so on. It’s link after freaking link and download after download and the next thinking I know I have 12 tabs open, I’ve done 7 sms confirmations, and my blood pressure is through the roof. I know it sounds like it’s not that bad but it is. I cannot properly convey how frustrating it is to just need one small bit of information and, instead of finding anything remotely close to what you’re looking for, you just keep going in circles. Everything about Okta is time consuming and tedious. I AM STRESSED. I have never before understood people getting upset with computers or technology. Now, thanks to Okta, I feel rage on an atomic level. Best idp? According to who? Who is making these statements?Show lessShayde lady
Okta okta
Why doesn’t okta mobile integrate with okta verify?nayfanuel
Developer Response
Thank you for the feedback! I'll pass this on to the Product Team and let them know. If you need anything else, please email us at mobile_support@okta.com. Thanks! Okta Customer SupportWont work on iPhones
Ever since the update last week it has stopped working for iPhone users. I used to be able to open the app and see the work apps I needed. When I open one app and click the menu and try to go to desktop version so I can punch in for work, it takes you to a blank screen. No one on my team can get the mobile version to work.Show lessMommaoflittles
Developer Response
Sorry for the trouble! This shouldn't be happening. We'd like to take a closer look at this issue. Please email us at mobile_support@okta.com so we can help. Thanks! Okta Customer Support
