Leave a Review Okta Mobile
Can’t login. Can’t use my Ybikey
I’m totally able to use my Ybikey on the web, but for some reason the app doesn’t support it.
Can’t use the app because I can’t login.Developer Response
Thank you for the feedback! I'll pass this on to the Product Team and let them know. If you need anything else, please email us at mobile_support@okta.com. Thanks! Okta Customer SupportGarbage App
Need an option to not be challenged for password for 6+ months!Doesn’t work
I login in fine, but when I try to look at my paystubs it’s takes me to a browser window and it ask me to login in again. But then my login doesn’t work. This happens on web version as well. This wasn’t a problem before.Limited functionality
Not all the company apps are on the phone version compared to the website version.Won’t work with new iPhone 12 Pro
I use Okta for work. I got a new phone a month ago and finally got around to having my job switch my access to my new phone. The Okta Verify works fine but Okta Mobile does not. I’ve tried several times to log in. I’ve rebooted, I’ve uninstalled the app and then reinstalled. It keeps saying Sign In Failed. Nothings changed except I have a new iPhone.Show lessNever works
Since I had this app on my phone I’ve never been able to sign on to our corporate site. So save yourself the bother.Developer Response
Sorry for the trouble! This shouldn't be happening. We'd like to take a closer look at this issue. Please email us at mobile_support@okta.com so we can help. Thanks! Okta Customer SupportPiece of %#*%
This app is terrible, I wish my company never switched to it. Not user friendly.Developer Response
Sorry for the trouble! We want to better understand the issues you're having with Okta Mobile so we can help. Please email us at mobile_support@okta.com and we'll help you out. Thanks! Okta Customer SupportCannot open
The app refuses to open after an update, making me unable to log in my work account, disastrous.
Update: after a few hard restarts of both the phone and the app, it cam back to normal.Login doesn’t work
Just reset my password, but the login at app launch doesn’t work. Deleting the appDeveloper Response
To login, you will need to provide the sub-domain that you use to login to your organization’s Okta instance on your computer. You can find it by looking at the URL in your browser - https://[SUB-DOMAIN].okta.com. If you need assistance, contact your IT Dept or email us at mobile_support@okta.com. Thank you! Okta Customer SupportAtrocious
This app is horrible it’s literally just the crappy website that’s not mobile friendly in app form loss the same way it just opens the website in app similar to how Facebook would websites except they’re mobile friendly this app is atrocious you can’t get anything done on it try and complete a file it doesn’t work right since it’s not mobile friendly the website works fine on computer but having an app as a facade to make it seem like this would work better than the website on phones is a jokeShow lessDeveloper Response
Okta Mobile allows you to access your company resources within a single platform. Some of the benefits of using Okta Mobile over the mobile browser to login to Okta is that you can save your login session, as well as view mobile apps that are available to your org. Some applications may require Okta Mobile when access on your mobile device due to the way those services authenticate. We'd be happy to answer more questions if you'd like! Feel free to email us at mobile_support@okta.com. Thanks! Okta Customer Support