Leave a Review MySelective
After multiple requests
My name has not been changed on my account. And again after multiple attempts I was unable to make a timely payment on the app. All in all Selective has not been a good choice for me and I am ready to begin shopping on my ownJean Murphy
Developer Response
We're sorry to hear that you're experiencing issues with the app. Please feel free to reach out to appsupport@selective.com and we would be more than happy to assist with troubleshooting. ~Selective Support TeamNot happy
I don’t know what the developers did to this app but the past few months that I’ve tried to pay my bill I’ve had problems and had to wait hours to try again!!Cindylouwho77
Developer Response
Thank you for your feedback. Please reach out to us at appsupport@selective.com and we'd be happy to help troubleshoot with you. ~Selective Support TeamNice app, chat icon is very annoying
The chat icon stays on the screen no matter what submenu you’re in. There’s no way to hide it.spartanboy12
Update needs to be fixed
Update made the app slow and reluctant to open new pages. Also bill information has disappeared.<>¥£€€£¥
Awesome New Update!
This version is much easier to understand. I was able to quickly view my homeowners policy information without feeling lost in the app. I filed a claim today and was able to see the status of the claim and the assigned adjuster with ease. Thanks Selective!hatchguy
App not responding
Just wanted to let you know that the App is not allowing pictures to be uploaded. When you hit submit, it says there is an error.
Also when logging in I am unable to select remember me or use the photo id recognization.Cole305wil
Developer Response
We're sorry to hear that you are experiencing issues with our app. Please contact us at appsupport@selective.com and we'd be more than happy to troubleshoot with you. ~Selective Support TeamBroken
Since the most recent update it lost my password and when i try to reset it I get an “unexpected error”Mp4545
Certificate filling out is not flexible
Not enough space to enter info of consumer affairs. I couldnt do the certificate myself.
PLease add more lines for address and info.jimher
Developer Response
Thanks for your feedback! We're always looking for ways to improve customer experience. We'd be happy to get some more information from you on which fields were preventing you from completing your certificate. You can reach us at appsupport@selective.com ~ Selective Support TeamToo slow
Very slow app as it takes too long to load the dashboard. It does not remember your face id. After sometime it automatically shuts down. Very bad experience using it. Very inconvenient79jasbay79
Developer Response
Thanks for your feedback, we're looking into the issues you've reported. We'd be happy to troubleshoot with you. Please feel free to reach us at appsupport@selective.com ~ Selective Support TeamApp review
This insurance App has been working flawlessly for me since I started using it. It even gets improved with new fixtures over time. Thanks Selective!Drive safely!
Developer Response
Thank you very much for your feedback! We appreciate it! If you have any additional questions in the future, please feel free to contact us at appsupport@selective.com. ~Selective Support Team
