PagerDuty User Reviews

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Leave a Review PagerDuty
  • Excellent but needs alert testing

    I needed to test and set a specific alert when I get paged out
    There does not seem to be a way to do this
    Preferably .. I would love to have a long beep lasting like a phone ringer

    If I could get those, I would have given 5 stars
  • Does a great job

    Bur effects your mental health
  • It’s a nightmare for IC

    Pathetic
  • Not available for Apple silicon macs

    Recently started using Pager Duty, and loving it’s convenience.
    I would like to request if the app can be made available for apple Silicon Valley macs as well (given that iOS apps can be installed on the new macs)? I’ve tried searching in the AppStore under iOS apps however, it’s not available.
  • Stupid and broken on iOS 16

    I can’t login cause the keyboard doesn’t show up when it asks for my email. Trash.
  • Made My Career

    I wouldn’t be a highly successful IT professional if it weren’t for PagerDuty.
  • Pagerduty is great, UI is not

    Pgerduty has been one of my favorite tools to use for over 5 years. The tech is amazing.

    You UI and UX is not simple, intuitive or informative. If you can fix the UI, pagerduty would be so much more useable. Doesn’t appear to have changed much over the past 5 years

    Developer Response

    Thanks so much for the feedback. Would you happen to be interested in meeting with one of our Product Managers for a more in-depth feedback session? If so, please email support@pagerduty.com and our Support team will get you in touch with them to set that up.
  • Doesn’t support dynamic text sizes and type is too small to read

    Seriously who can read the six point type you’re putting on my screen? I’m supposed to use this for work? Respect my accessibility settings
  • Abandonware MVP

    Feels like an abandoned minimum viable product. You can't even copy alert contents nor can you see long alert titles. So you cannot share alert contents to non-PagerDuty users and have to have a computer with you to make up for the app'a shortcomings.

    The UI is a mess. There's no list for ALL incidents regardless of statue. Not worth my time to point out the obvious beyond this
    Show less

    Developer Response

    Hi there! I regret to hear that you're experiencing issues with the UI. To copy alert contents of incident details or notes, tap and hold over the paragraph, select the start and end points, and then tap Copy from the floating menu. Now you can paste the text into any other app. Since we understand alerts and incidents can contain sensitive data, these can only be shared via links with the users and stakeholders that have the right permissions in your account. We would love to hear more about the challenges you're trying to overcome so that we can improve our application. Please write to support@pagerduty.com and we'll be happy to help!
  • Such a pain, ACK must to 2 or 3 times

    ACK any incident is such a painful process. You hit ACK, it show incident is acknowledged but within seconds it will sound again that annoying notification and sound. You can to click 2-3 times acknowledge and then finally it will shu** up.

    Developer Response

    Hi there! We regret to hear that you're experiencing this issue. Could it be possible that you're receiving several notifications from incidents triggered back-to-back? Or perhaps you're logged in to several accounts that are being notified for the same incidents? We'd like to learn more about this issue and help you resolve it. Please write to support@pagerduty.com and we'll be more than happy to assist you!

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