Leave a Review PagerDuty
Iphone7 (smaller screen) incompatibility
Just had a frustrating couple of hours where the boss was telling me to click on “settings” (as does the user guide), but there was no such menu item. Now I realize he has a large screen iPhone (10,11,12 etc) meanwhile I have only a smaller screen iphone7. Why doesn’t Pagerduty have a scroll bar for the home screen when the whole screen won’t fit on these smaller screen?. I have iOS 15.6.1.Show lessRightToWork
Change it back
Opening to open incidents was so much better than whatever it is that you have now. I don’t need another step added to the process when I wake up in the middle of the night.Kraten89
Developer Response
Hi there, we'd love to talk about your experience with the new home screen! Could we interest you in sharing more details about your use case? If so, please reach out to support@pagerduty.com and we can set up a feedback session!Worst Company ever
Do you have a subscription with this Company? Have you tried to cancel it?
Be very concerned. They do everything to avoid cancellation! They actually don’t do itFabio Crist
Developer Response
Hi Fabio, Only the Account Owner can cancel a subscription from the Account Settings page. Please follow this brief set of instructions for canceling your account: https://support.pagerduty.com/docs/cancel-your-accountNot compatible with latest ios version
Not able to login to PagerDuty app with latest ios version. Google SSO option not working.surendhar KP
Developer Response
Hi Surendhar, I regret to hear that you're experiencing an issue logging into the mobile app. Please reach out to us at support@pagerduty.com and we'll be more than happy to help you!Half-working
Constant user interface errors and only loads about half the time. It’s like they don’t test these releases at all.waynehendricks
Developer Response
Hi Wayne, I regret to hear that you're experiencing these issues with the mobile app. Please reach out to support@pagerduty.com and we'll be happy to assist you to solve them!Apple Watch Support
Please provide Apple Watch support to acknowledge and resolve alerts on the Apple Watch when the iPhone is not present, using cellular.UberTravelingChris37
Developer Response
Hi there! We're always happy to receive your feedback. Could you please write to support@pagerduty.com so that we can create a feature request for you, keep track of it, and notify you of any news (if you want to receive updates)?Vibration and sound settings not obeyed
The sound and vibrate settings don’t actually change the sound and vibration of a notification. Even with vibrate off, a notification triggers vibrations, sometimes INSTEAD of a sound. This is with critical alerts on as well.
The alert tone chosen in settings isn’t played during a notification, instead it’s always the PagerDuty default sound…and only when the app feels like it, not consistently. The only consistent thing in each notification is the vibration. How can users trust this app to reliably notify them of incidents?Show lessszshen
Developer Response
Hello there, We regret to hear that you have been experiencing issues with the notification settings. We'll need to perform some troubleshooting to determine the cause of this. Could you please reach out to support@pagerduty.com so that we can help you solve this? I look forward to hearing back from you soon!Responsive to feedback
I previously left a 2-star review (which Apple isn’t letting me edit for some reason) because I was unhappy with the new layout of the screen that displays details about an alert. The developers responded to my review and fixed the issue in the latest version. Other than that I’ve had no issues with PagerDuty—it’s reliable and easy to use. Thanks for being responsive to your users!Show lessNick1700
Developer Response
Hi there! I want to let you know that we have addressed this issue in the latest version of the app (6.56) where we have made "Triage" the default tab. We appreciate you for providing your honest feedback regarding this as we continuously try to improve our Product. If you have any questions or concerns, please feel free to reach out to support@pagerduty.com!Great App - Work/Life balance
This helps for on-call, and also work/life balance as there are modifications you can make in the app and choose when to be notified. That way your on-call only when you actually are.vanesalsas
App unresponsive after alert
Nothing like being woken up in the middle of the night and when you check the app, it just has a loading spinner... Forever. I think pager duty needs to use pager duty.nevermorefu
