CVS User Reviews

Top reviews

Online ordering with CVS

I enjoy shopping online with CVS every month for items that we use regularly & it is just faster & easier than getting in the car & heading to get them !
The store is 120 miles from me ( a Senior citizen also) so it’s too expensive to get there in today’s economy. I appreciate their shipping me the items free (with CarePass & minimum purchase) as I have to get my mail several times a week anyway. Thank you again !
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Worst App!!!

Every time CVS updates their app, they add more problems. Getting delivery for prescriptions while a CarePass member ONLY takes me an hour or so, with repeated attempts in both their app and website.

And now BOTH the app, and site are super sensitive to touch while scrolling. I don’t know how many times I am trying to scroll on my iPad that I accidentally open the page for some item for which I’m not interested. I just want to scroll.

Honestly, if I can find another close pharmacy I’ll cancel CarePass and move my family’s prescriptions there. It’s not worth the frustration, and I’m tired of saying “I HATE CVS” over and over. Not to mention my flaming language…
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Saved data issue

The saving of my data is not dependable. I moved 4-5 years ago and on intermittent uses on the side my same email address maps to my old residential landline vs my new residential deadline & this terribly delays my checkout. When u r old & starting with eye issues, you don’t need to be typing in new data that you know CVS has somehow mislocated on the pointers on their data files. If CVS wants to be a historian, they should update whatever routines control where their pointers track in their data systems when reading customer records. Terrible inconvenience to me and my old eyes, and always when rushed and trying to catch a last minute great sale del.
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CVS employee

I recommend this app to all customers, especially to those who hate log receipts. With the app u never lose a coupon, never have to remember paper coupons and you can go paperless. You can track your savings all year and if you have a carepass you never lose out. If you still rely on paper coupons you can still go paperless and use are coupon center when you arrive at store.
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I Preferred Using the APP Designed for an iPad

The last APP update forced me to change from the CVS APP designed to be used on my iPad to the APP designed for an iPhone. Since I order from my iPad, it is difficult to use the iPhone version of the APP. It is not full screen, it is more difficult to navigate and hard to read the much smaller print. Please return the CVS APP for ipad! Being a senior citizen, it made it easy to purchase what I need from home and have it shipped to my door. Thank you!
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Wish the app was more functional

Regarding the rewards and coupons, it would be easier if there was either one single button to download all coupons or as a care reward member the coupons were automatically added. It's frustrating having to peruse through each coupon.

Something changed

Something changed drastically in the last few months. 😫

When we are sent a link for delivery via text message, you used to be able to click on it, add it to your cart and continue shopping for in-store items and these used to be added to the cart with the prescriptions, but now it’s impossible to add store items. I fiddled with this for 30 minutes until I gave up.

So basically you have a choice whether to have your prescriptions delivered and nothing else, or in-store items delivered and no prescriptions added to the cart. this has caused a lot of frustration and confusion. Put things back the way they were please!!!
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Very easy to navigate for what you need to do.

Have been using this app for a few years now and one of the easiest to navigate in retail apps. Whether for Pharmacy or the hard good lines easy to manage back and forth. The clipping of coupons to be deducted at the register is one of the most manageable features by far.
Prove is in the savings tab at the end of the year. All their services can be looked up in one single place.
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Easy to keep all your scripts organized

My CVS apps allows me to keep scripts together, with dates, refill information, doctors and more.
Sometimes I even get a text when the refills are ready.
The app lets me shop sale items, and other products I may need and have them delivered quickly.
Worked great when family wants to stay home and get delivery.
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Excellent App

Very easy to navigate. The pharmacy may be a little slow to load but not enough for me to down rate. I love the ability to manage my prescriptions, order refills, check if they are ready, and pay for them before going to the store. Rewards are easy to spend and have delivered. His is an app that I use often and enjoy completing my shopping here.
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