Photo Christmas cards
I tried last night and multiple times this morning to create a Christmas card on your app. It was the most unfriendly app I’ve ever used. Once I got to review card all it did was keep loading for over an hour. So I went to Walgreens apps and had the photo card created and ordered in less than 30 min. Even though my husband worked for CVS for many years, I will now do my shopping at Walgreens.
S. Robinson
S. Robinson
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CVS pharmacy
This app is not alone in the total crap which it tries to sell a person while they’re simply trying to refill prescriptions. And that too is a major headache. Once a person wades through all the crap and thinks their prescription is on the way CVS emails and texts again and again and every one leaves a person wondering how all this could possibly be called helpful or convenient. It is neither. Simplify this app and/coordinate with your in store computers please. Every time someone has to call a store to do what should have already been done it is a waste of their time and the CVS store employees time also. Advertise crap all you like but it’s still just that. The fact that the nickname “ had enough” has already been taken should say it all! One star as a rating is way above what this mess should be given.
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Awesome!
For some reason, I had no idea that cvs had an app for iPads. I could have sworn it didn’t exist when I downloaded the regular cvs app (which shows up tiny on an iPad the way the instagram app does). It is awesome to be able to see everything in a normal size and font!
Free prescription mail order
I find it very difficult to navigate the mail order for prescription orders. When I get notification that my prescription is ready I can not get to the order site to place my order
George
George
Great App
I have used this app for about a year. It keeps track of my prescriptions, notifies me when they are ready to refill or pickup. It also notifies me when it is time to have a new prescription on file. This is such a time saver for me. I would recommend to anyone who uses the Cvs store.
Stop paper coupons
For a long time after coupons could be added to your card the paper coupons printed at check stopped. I’ve noticed the last several times that I’m getting two yards of paper coupons again. What an incredible waste of paper and trash on my end. I specifically go through my app which I give 5 stars to select the coupons that I like and might need. If the CVS systems cannot tell who has the app and if the little coupon machine is no longer working—FIX IT.
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App suggestion
I would like to have the ability to upload a medication coupon card information in advance of my prescription being filled.
The way it works now, I go to CVS to supply coupon card but they won’t take it until prescription is in house. So prescription is sent electronically and I go to pickup my prescription and then they have to throw out the paperwork and reprocess my prescription with the additional information that they didn’t have. Making them work harder, wasting paper and ink, and making me wait longer in the store than is necessary.
If we could supply coupon card info in advance of medication being filled by pharmacist, this would be a savings for all!
The way it works now, I go to CVS to supply coupon card but they won’t take it until prescription is in house. So prescription is sent electronically and I go to pickup my prescription and then they have to throw out the paperwork and reprocess my prescription with the additional information that they didn’t have. Making them work harder, wasting paper and ink, and making me wait longer in the store than is necessary.
If we could supply coupon card info in advance of medication being filled by pharmacist, this would be a savings for all!
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"Pharmacy" part of this app needs some work!
I mainly attempt to use this app on my iPad to refill Rx's. However, the "Pharmacy" function of the app frequently has issues; Rx's updates are too ambiguous or completely inaccurate, (e.g. "On Hold" or "Contact your pharmacy..."). Consequentially, when phoning my local pharmacy, orders 'never existed' or 'were returned to shelf' or 'ineligible for refill'; Indication if a refill was submitted via app, by phone, or in-person should be listed (yes, "automatic refill" can alleviate some of that uncertainty. However, that one alternative has its Cons, too.); Turning "on" the option to receive text alerts or even input my standard 10-digit cell (at&t carrier), consistently and inexplicably returns to "off" and won't save anything; and the "Feedback" tab presents to 2 choices that regardless of selection, opens a screen with a CVS banner header with no words, forms, or "back"/"cancel" button. It's all just very frustrating.
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Website flawed as well as the process
On numerous occasions auto refill refilled 90 scripts in 60 days. Unacceptable. I was told a third party did this. Who is the third party that screws this up. …or is on purpose? Unexceptable!
Earlier this month I got notice to pick up two scripts. I paid ahead of time. When I went to pick them up they were still in process and not available with not confirmation. I got texts daily to pick them up
Last week. When I went to pick them up, they were not there, but in their place CVS had three auto refills ready that were 30 days early.
I'll change pharmacy’s as soon as I can. I have had it.
Earlier this month I got notice to pick up two scripts. I paid ahead of time. When I went to pick them up they were still in process and not available with not confirmation. I got texts daily to pick them up
Last week. When I went to pick them up, they were not there, but in their place CVS had three auto refills ready that were 30 days early.
I'll change pharmacy’s as soon as I can. I have had it.
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CVS Pharmacy
I am totally disgusted at the way that CVS’s policies regarding pain medications are affecting the people that NEED IT. I am totally disabled due to a severe injury and I also have fibromyalgia. I have been waiting since Saturday (6 days) for my pain medication to be in stock even after a special order. The pain is absolutely debilitating.
A big company like CVS with millions of customers should be fighting for the right to have enough medication for their customers. This has happened to me several times and it’s like going through withdrawals every time it happens.
A computer should NOT be ordering the medications needed if they can’t figure out how to order enough. And CVS should have representation to STOP this from happening to the elderly, disabled people and anyone else with a valid prescription from a pain management specialist.
The drug addicted people will get their “fix” regardless of these ridiculous laws that are only hurting the people that really need it.
A big company like CVS with millions of customers should be fighting for the right to have enough medication for their customers. This has happened to me several times and it’s like going through withdrawals every time it happens.
A computer should NOT be ordering the medications needed if they can’t figure out how to order enough. And CVS should have representation to STOP this from happening to the elderly, disabled people and anyone else with a valid prescription from a pain management specialist.
The drug addicted people will get their “fix” regardless of these ridiculous laws that are only hurting the people that really need it.
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