Useless
Chiming in on a recent review. I am a StarAlliance member with Lufthansa and have no intention to create another profile. Without it it seems the app doesn’t do much. Shows me a check-in button although I am checked in for almost 24hrs. Does not retrieve my boarding pass. Seat selection transfers to web. Where is my bag track? How do I add in-flight wifi? I have over 10 airline apps on my phone and this one lands - sorry - last place
Show less
Does what’s needed plus free check-in seat choice
I was reticent about downloading the app having seen the reviews. I did so for convenience in the end. Honestly though I’ve had no issues.
I’d have potentially given it 5 stars if it hadn’t required me to register (BA allow you to use their app as a guest user, as do other including some of the budget ones).
It all worked, registration was reasonably easy. Once registered I entered my booking info, which it found and was then as functional as any of these airline apps are. One excellent function (more about SAS business model than clever coding though) is the ability of you to choose your seat *for free* at check-in.
The boarding pass can be used in the app or exported to the wallet like all similar apps.
Being registered brought an added bonus of a text alert for a delayed flight. Gate info also seems to actually work unlike some other airline apps.
I’d have potentially given it 5 stars if it hadn’t required me to register (BA allow you to use their app as a guest user, as do other including some of the budget ones).
It all worked, registration was reasonably easy. Once registered I entered my booking info, which it found and was then as functional as any of these airline apps are. One excellent function (more about SAS business model than clever coding though) is the ability of you to choose your seat *for free* at check-in.
The boarding pass can be used in the app or exported to the wallet like all similar apps.
Being registered brought an added bonus of a text alert for a delayed flight. Gate info also seems to actually work unlike some other airline apps.
Show less
My Booking feature doesn’t work in US
If you’re based in the US this app is useless. You can’t do anything with your existing bookings as the app says it doesn’t this feature for US users.
Useless
This app is terrible and useless.
It does not provide any additional functionalities that I do not already get with my boarding pass.
I would suggest the developers have a look at the United app to better understand what is possible and helpful these days.
Just as an example, what is helpful is a seat map and the functionality to change seats. Also, flight status and seeing where the airplane is coming from are functionalities they need to add.
This inability/incapability continues with the flight attendants. They have no way to upgrade you (for a charge) to their SAS Plus seats (equivalent to economy plus). Again as a reference, this is easily possible on a United flight where a flight attendant can do this on their handheld device.
Clearly, I will not fly on SAS again and will delete this app ASAP.
It does not provide any additional functionalities that I do not already get with my boarding pass.
I would suggest the developers have a look at the United app to better understand what is possible and helpful these days.
Just as an example, what is helpful is a seat map and the functionality to change seats. Also, flight status and seeing where the airplane is coming from are functionalities they need to add.
This inability/incapability continues with the flight attendants. They have no way to upgrade you (for a charge) to their SAS Plus seats (equivalent to economy plus). Again as a reference, this is easily possible on a United flight where a flight attendant can do this on their handheld device.
Clearly, I will not fly on SAS again and will delete this app ASAP.
Show less
Among the Worst as an App
There are a few good to great airline apps. This is definitely not one of them. It can’t convert to US dollars, can’t give you a true round-trip quote, and cannot do multi city. There are probably other things that it can’t do, but there was no reason to go any further. If you must travel SAS, stick to the website.
Show less
I have spent hours trying to buy a seat
Even trying to post a review for this terrible site is difficult
Keeping it Simple
Nice easy app to use. Can see what I need to when I need to. Easy to book flights and hotels. Stores all your important info making the process faster. Notifications sent when there are changes.
