Hilton Honors User Reviews

Reviews Summary

Top reviews

Hilton Stays

Great service very clean great people and friendly!

Love Hilton app

Easy to surf and find hotels. Collect points. Easily check in and choose my room.

Room selection

I love being able to select a room and use digital key.

Marcel F

Good place to stay. Peopleโ€™s are nice.
Price for drinks are too expensive

Love Hampton

Great check in

Easy to book

Good value

Digital keys donโ€™t arrive quickly or when your room is ready

As the title says. If your room is ready and you request a digital key, it should be instant. It often takes hours.

Worst Hotel App

By a large margin the worst hotel app Iโ€™ve ever used. Wants to track everything, requires multiple entries of the same information, doesnโ€™t recognize email addresses and has major bugs which prevent password resets.

So bad that I would encourage Hilton to stop recommending it to customers as a check in option.
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Hilton loyal !!

We love that no matter where we go I am valued at a Hilton regardless of my budget .. p.s love the warm cookies

STAY AWAY FROM ALL HILTON-BRANDED PROPERTIES! Pick Marriott

While the review is by no means a reflection on the app and the app developers, stay away from any properties offered by Hilton, particularly Hampton Inn in Sherman Oaks California. They will cancel your 2-month-old reservation 4 days in advance siting price in their system and there is nothing the property or Hilton can do to compensate for it and leave you to stress out finding a new place and ruin your vacation. Choose Marriott, Best Western, IHG or any other hotel chain brands or independently operated hotels other than Hilton!
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