Useless app. Doesn’t work
If I could give a 0 star I would. Useless app. Doesn’t work. Tried so many times and just won’t work
Mrs. Sean Sewell
Very thankful for this app and method of doing business with Hilton. Concierge’s pride and respect for their jobs are nonexistent. Unfortunately it has conditioned employees that customer service is not important. In fact Customer service has become nonexistent. I booked here for the pool. No one bothered to tell me the pool was out of order. But reading the underlying story reveals that the Hotel is undergoing renovations so the obvious reason is revenue is down so profit margins are low. So there are many negatives to this way of conducting business. Something as simple as a phone call cannot be addressed. I needed to extend my room from 5 days to 3 additional days but know one would answer the phone call from my room. I was standing at the front desk calling the front desk because for the first 4 hours of the day no one was answering the phone. And as I am standing there listening to the phone ring no one is bothering to answer the phone. I will definitely take all this information into consideration next month when booking my hotel in this area.
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Useless
Trying to link a third party booked reservation to the app. Then the rep ask you for the full credit card no which is risky. This app is useless unless you book directly Hilton.
Langue du compte
Je devrais avoir accès à mon compte en français
Hilton Stays
Great service very clean great people and friendly!
Love Hilton app
Easy to surf and find hotels. Collect points. Easily check in and choose my room.
Room selection
I love being able to select a room and use digital key.
Marcel F
Good place to stay. People’s are nice.
Price for drinks are too expensive
Price for drinks are too expensive
Love Hampton
Great check in
Easy to book
Good value
