Swagbucks User Reviews

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  • Get paid every time

    Absolutely love Swagbucks I get paid every time pay day comes around.
  • Hope you don’t need something from Customer Service.

    God forbid your account acts up.

    I have been going in circles with customer service for a MONTH now. I initiated because I didn’t receive money from an activity I completed, which I provided all the possible proof for, and yet they can’t find a reason to give the money that I earned. So, I then asked them to look into why Swagbucks was not tracking my activities, because I was doing every single thing by the website rules. Nothing was blocked, I completed everything directly through the Swagbucks app, etc. I have asked multiple times for CS to look into this and it’s always ignored. I have provided proof of the offer being completed multiple times, and they keep asking. I even had to prove my identity, which I did, only for CS to ask for proof of completion AGAIN and then tell me AGAIN they can’t find proof I completed the activity. Seems no one takes the solid proof I have and that no one listens, and it’s been going on for a month now. I am VERY irritated. It was a significant amount of money Swagbucks is refusing to reward me even when I have done every little thing by the book. I am fixing to delete the account and never use Swagbucks again at this rate.
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  • Fix the App please Frustrated swagger

    I used to love this app was my favorite, but for the last couple weeks swagwatch isn’t working and you keep changing the amounts for videos you watch when exit is working. Plus mostly every time I Shop-through the app I’m not getting any swag credit for a lot of the stores I visit and purchase from through the app. I sent a ticket in before and was told to wait 30 days and it never showed up. It seems it’s mostly when I shop,at Kohl’s I d9nt get my credit for it. Also the other swag apps don’t work anymore for iPhone anymore either. Some surveys you do for about 10 mins you think you’re getting to the end and it tells you you don’t qualify after all that time. What is going on? This is a great app when it works right.
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  • I have many issues with this app

    A lot of my offers don’t get completed because the app is always have some kind of issue when I go out of my way to make sure the price, total, store name is included in my scanned receipt. Another thing is the app shows that you can upload “any item” for “any store” but, it makes you choose a store. So the local market closest to me isn’t on the lists of stores and because of that factor, I cannot upload my any items which is ridiculous. Why claim you can upload to “any store” if you can’t? I don’t get it. There are many other things that I have issues with and I am just irritated with the whole app itself. I don’t feel like typing it all here. Because I know, I won’t get any help from customer service anyways so it is what it is. Just another app that I put so much effort into which only causes me aggravation🙄
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  • It’s A Love-Hate Relationship

    It’s annoying how 90% of the surveys don’t let you actually complete them and how conveniently it throws you out and give you 1 for it. The most frustrating part is that you submit the receipt and check off all the items that you DID BUY and DO ACTUALLY QUALIFY FOR-I even highlight the ones that do apply one every receipt I submit and it’s CLEAR AS DAY-yet they tell you otherwise. For example, That only 1 of the 10 items that are there in the list and there in the receipt yet for some reason you have to submit a request for a review of the receipt that takes 3-5 days. And you have to submit a different request for EACH ITEM that is clearly there. This is an awesome app and great idea and huge help-however, it needs to have some serious work done to help improve it because it’s a wicked pain in the behind to have to deal with all that unnecessary stuff just to help save. It’s more frustrating because the point of the app is to help you yet it’s ridiculous how much time and effort you have to put into something that is a no brained and is CLEARLY IN THE PICTURE. I submit receipts AS SOON AS I GET HOME. The Date is clear, I even highlight the items in the eligible items list and make sure the photo is clear to avoid mistakes and to make sure to get credit for it. This could be super amazing and a huge help-but like I said-it needs serious improvement to make sure people actually get credit for what they do and purchase.
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  • Useless for Canadians

    …and there are no surveys.
  • Great app

    Great app, but does have some drawbacks. Does take a long time to stack up points with receipts. Biggest complaint is having to upload some receipts several times in order to get points because there’s some kind of error. Also getting a notification that the receipt has already been used when you just arrived home with it and tried to upload it. There isn’t any chance anyone has used it, but the app will keep telling you the same issue. I will also get notifications that a receipt isn’t valid, like it’s a forgery, not a genuine receipt, but it totally is valid and genuine. If numbers were smudged I could understand it, but everything is completely legible, nothing written on it and not even bent and it still won’t take it. It’s time consuming to keep having to upload when it won’t take the receipt or takes 3 to 10 tries to get it accepted. It’s hard to get them reviewed or impossible in some cases. If it’s supposedly fake or already used, the system won’t allow any review.
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  • App isn’t working correctly

    Past few days the app won’t let you get into anything like surveys, to see your balance, add magic receipt offers, etc. I have to keep deleting the app, reload it and then I can get into everything for a little bit. Done this 5 times now. It also won’t let me turn in a ticket because that page isn’t working either. I’m using an iPhone 12, iOS version 16.2. Normally I give 5 stars as seen below. It’s still going on since late last year, today is the 12th of January

    I’ve earned hundreds of dollars using Swagbucks. Watching videos, answering surveys, playing the Swagbucks trivia and completing offers are easy and the gift cards are easy to redeem and use. Totally recommend! Join Facebook groups to get help finding ways to earn!
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  • THIS THING SUCKS!

    It said my account was deactivated and it SUCKS!
  • Good

    Does what it advertises

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