Swagbucks User Reviews

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  • New updates are NOT it

    Every since Swagbucks updated their system and app, it hasn’t been the same. My receipts gets uploaded, but their system doesn’t recognized that my products that I have purchased match with any of their offers. I have tried to put in tickets and every time, there’s a person saying it’s solved without actually correcting the mistake that the system didn’t recognize. Idk if their terms and conditions have changed or why they decided to change their systems, but it has not been working well at all. And there have been so many purchases that I have made with the intention of submitting it to Swagbucks only, just for it to not recognize that I’ve bought the item for the promotion. I always double checked that I purchase the correct item by reading their description, and I feel like the work on my end isn’t worth it. Recently, their customer service hasn’t been trained to resolve tickets properly, so I feel that I am never heard.
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  • Pretty good!

    This is one of my favorite apps for getting cash back for receipts and through surveys (I do those on my laptop). Survey wise, it’s like any other survey site, you get disqualified a lot before you get approved. Can be annoying but you can rate the survey, unlike on survey junkie where they just leave you hanging. But you do reach a max amount of points for being disqualified per day. It’s pretty dumb also. But as far as receipts, you can scan just about anything. I’ve noticed there is a max limit on the amount of receipts you can upload each day but I just wait a few days and finish uploading the ones I couldn’t before. Doing e-receipts is not favorite. I wish that was easier. I don’t really like having to email their email to get credit for it. On Fetch rewards, you can just give them permission to see your email (hopefully they aren’t being corrupt with that lol), but they pick out your e-receipts and give your credit for it. Very easy. I prefer that over having to email them all of my e-receipts. It’s also harder to keep track of that way. But overall, I like this app. You can cash out at 5 bucks and they have many gift cards. I always choose the PayPal ones. I do recommend this app but just be aware of those things I mentioned.
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    Developer Response

    Thanks so much for your feedback. We will make sure to share to express this to the team to improve your experience. Thanks!
  • You have to chase them down to get paid on Offers

    I have done 2 offers with them one for Chime and the other for Acorns both goes at past the pending time frame and they never paid me automatically. I had to chase the bonus was $300 between both. They make you send screenshots, sign up emails and what not so if you do any offers with them keep a screen shot of everything because they are looking for a way to deny it I presume. I am still waiting for my Acorns promo and if they don’t pay me I will come back and edit this. I would presume the amount of additional revenue they are generating by not paying people automatically? If this happened once I would say oh error but again for a second time??? Yeah something doesn’t fly about that!!! 5 stars only to make my review visible!!! Really 1 star!!
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  • Seems like a genuine app for making extra money!

    This was recommended by an online YouTuber and the app hasn’t disappointed although it does take a long time to complete certain surveys and the times don’t always reflect the actual time it takes which is a little deceiving however you can genuinely turn your reward currency into real money via the several options they have including online gift cards etc.
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  • I’ve been a member since 2017

    I’ve made $584 in that time. I love Swagbucks I never thought I would make the money that I have with this platform but it’s that easy. You have to put in the work on your computer or phone to make the money but it’s fun and easy. It’s not a lot of money but if you have the free time and the patience it can be done. I’ve made a great deal of my money from offers that may have or have not required a purchase initially. But I always go for offers that are money makers. I just recently got back into Swagbucks again recently and I was able to get accepted into An amazing survey that paid me almost $200. That you can cash out and buy real things with… Swagbucks has helped me so much over these years I started taking an serious when I was pregnant and broke... lol .. I’m speaking from my heart when I brag about this. I love apps that make me money like survey apps, Ibotta and stuff like this so I’m serious when I say that this app is amazing.
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    Developer Response

    Thank you for taking the time to provide your feedback and 5 STAR Review! It's members like you who encourage us to continue to do great things on the site to enhance your member experience even more!
  • Great little app to earn extra cash

    This a great way to earn a little bit of cash on the side. It does take a while to build up a nice pot of money but an hour each day and it soon builds up. The only frustration I have with it is sometimes on some of the surveys, you get half way or almost to the end of a survey and then tells you, you aren’t qualified for the surgery so wasted time. However this isn’t every time and I do recommend downloading if you want something to do in a evening to earn money
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  • I love swag(bucks)

    It's so great. I earn tons of money while doing other things. Things such as, sitting on the toilet, waiting for the toilet, milking the clock at work, waiting for my to go food order, watching rom-coms with my girlfriend, listening to kids talk, and so on! Well, maybe not tons of money, but still, some money. The Swagbucks live trivia games are even kind of fun. They are short 10 minutes or so online live trivia games. You can win a lot of Swagbucks and even if you don't get all the answers right, you still end up with a few Swagbucks just for playing.
    Way to go, Swagbucks! Keep it going, you are terrific and awesome and I think you're totally radical. I love you!
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  • Huge waste of time

    This app seemed really promising at first. But as other reviewers have said, they screen you for most of the surveys. All of which I have been disqualified for no reason whatsoever. No explanation as to why I was rejected, I just constantly get rejected on every survey I attempt. On the last one I tried to take, it gave me an almost immediate popup suggesting this other survey instead, but when I tried to open that link, it just took me to my dashboard with an error message saying it was “outdated” and I needed to refresh it. Except when I try to refresh it, nothing happens, it’s just the same error message over and over again.
    I gave up on the surveys and tried the “about me” questions, which I had done once before. But when there was a question where you can choose more than one answer, it just deselected my answers over and over again and I couldn’t move forward. That was my last straw. I ended up deleting the app because it’s too frustrating and too much wasted time. Seems a little rigged if you ask me. Unless you have a lot of time on your hands I don’t recommend this app at all…
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    Developer Response

    We are very sorry to hear your experience with surveys was not favorable! Surveys can require very specific demographics and can fill quickly due to high demand from other members. We have many amazing activities on the site to earn if you feel surveys are not a great fit for you but we do hope you continue to try our site! We are here to help!
  • App is ok

    They request a lot for minimal Swagbucks points
  • So far so good. Can’t upload receipts though…

    No idea why, but every time I try to upload a receipt, it immediately gives me a screen saying it can’t read the information. I turn them, flatten them, I even do the old “rub the dollar around the side of the soda machine” trick. Alas, it seems, there is still no pleasing the magic receipt overlords. 🤦🏻‍♀️ 🤔 Does the system not realize that it’s impossible to take pictures of a 3’long CVS receipt and also keep it completely straight & flat the whole time? And dear lord don’t let it get a water spot on the receipt. That’s already going to be a “no go” in my experience. Everything else seems to work well in the app. I Wish I could get around this issue and it’d definitely be worth 5 🌟🌟⭐️🌟⭐️ as the time and thought that went into making this app was completely worth the full marks. It’s just that pesky uploading of the receipt that’s the issue.
    This may be just my experience, if so,
    Please file my receipt problem in the “The More You Know💫”, bin, just in case you get another person not quite bright enough to pull this whole thing off. 😂
    Thx ☺️
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    Developer Response

    We are sorry to hear you have an issue with crediting for an activity! Please reach out to the team who will be happy to assist you here: https://help.swagbucks.com/hc/en-us

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