Leave a Review Swagbucks
Unethical Scam
DO NOT DOWNLOAD! I set up an account, did a couple of surveys and then the next day I tried to log in only to received a warning message advising me that my account was deactivated and to contact customer support. It’s not possible to contact customer support if you can’t log in. These crims now have my data etc. DO NOT DOWNLOAD!
Apple I request that you remove this unethical/criminal app.Show less2headedcow
Not Canadian friendly
I live in Canada and for the starting survey (it needs to be completed to unlock all other surveys) it asked me to put in my postal code. (Canadian format is A1A 1A1)
It rejected this format and I deleted the app because I couldn’t unlock any other surveys. Pls fixtotalirus
Developer Response
We are very sorry to hear your experience with surveys was not favorable! Surveys can require very specific demographics and can fill quickly due to high demand from other members. We have many amazing activities on the site to earn if you feel surveys are not a great fit for you but we do hope you continue to try our site! We are here to help!Huge waste of time!
If you enjoy jumping through hoops and spending 10 minutes just for the small CHANCE to take a survey that’s worth at max $1.50 then swag bucks is for you!dave1773
Customer Service
My experience here was good for a while, but I’m not sure what’s happened to the customer service. I’ve recently completed a $6 offer here that was tracked and credited, but only $3 was awarded. I wrote in a ticket to the Help Center on the offer, and I was given a generic, pre-written response about not being able to award on incomplete surveys. This wasn’t even about a survey!? I also have an open ticket on a $70 offer full of screenshots of completion along with time stamps on everything along the way, and it’s gone without a single response for 8 days counting now. Long story short, it’s a decent site to make a little change on, but you’re going to complete a lot of offers that they’re just not going to reward for. You’re just gambling if you spend money thinking you’re going to make more on the offer, and you’re crossing your fingers on any help from customer support.Show lessJimmygsjwleh
Scam
Don’t use they will let you build your earnings then ban before you can redeem them
saying you have been dishonest etc Even if when you show the proof that you have not they don’t acknowledge you. Stay away there are plenty of honest sites that will reward you for your efforts. It’s a shame scam sites like this ruin it for allShow lessfourstewart
Developer Response
We are very sorry to hear your experience was less than stellar and we want to assist you further with your experience. We strive to be sure all members have a positive experience and we would appreciate any additional feedback you can provide and request you please reach out to our team here: https://help.swagbucks.com/hc/en-usSo happy
I have now completed to cash outs with no hassle and very easy to do would highly recommend Swagbucks for earning money through surveys and other offersGeorgettexox4
Decent way to earn gift cards
Swagbucks is chock full of gimmicks and ways to earn enough points to get gift cards. They run the gamut from ridiculously easy to almost impossible, but overall it’s worth it. Like any commercial site, they’re a business, so many of the Swagbucks-earning opportunities require a purchase or you have to sign up for something. But there are plenty of free points from tasks as easy as clicking on a site or app to answering surveys. Unless you are in the habit of making big purchases, the surveys are generally the best deal. My only complaints are that some of the surveys are misleading about the time they take to complete, and they have the supremely irritating tendency to kick you out after you’ve invested a lot of time in answering it and giving you a measly ONE Swagbucks for your time. I’ve also noticed that if you are in your 60s or older you tend to get turned down for surveys more often. Still, even with these minor issues, you can earn a gift card pretty quickly if you have the time to spend answering surveys or otherwise participating. They are honest in my opinion and experience, and if you contact them about a problem they generally get back to you quickly. I’ve earned several gift cards from them over the years and they are legit!Show lessJeffArchaeo
Easy to use but they kinda rip you off on the surveys
I like this app it’s super easy to navigate I love all the different ways you can earn Swagbucks they are very creative the one thing that I don’t like is the surveys the ones that are like one minute or 10 minutes whatever they may be you will start the survey and spend five or even 10 minutes on it and answer a bunch questions and then they’ll tell you that you don’t qualify so so you just gave them a bunch of answers and spent a bunch of time and received nothing sometimes they will give you one swipe back but I feel like it’s a scam the surveys I don’t appreciate that other than that it’s fun to earn Swagbucks they should at least compensate you for the time you spent on the survey that you were disqualified fromShow lessnettybear1614
Terrible customer service support
I completed a challenge that took days of my time to get 5000 “Swagbucks”. After I completed the challenge, the offer went pending and said I would receive the offer in 6 days. Okay, cool no problem. The very next day they sent me an email saying they couldn’t verify the offer and took it away.
I contacted supported and provided screenshot proof of completion. They gave me the run around, they asked for additional info to prove completion of offer. They made it seem like after I provide this info they’ll look into it. Then two days later I get an email from a different agent telling me that this support ticket is no longer valid and to submit yet another ticket because I chose the wrong topic. Really? You just invalidate my ticket after asking me for more pictures as if you were going to look into the issue?
Absolutely ludicrous they want people to wait upwards of fifty days just to even submit a support ticket on some of the challenges. Uninstalled. Terrible customer service, waste of time and effortShow lessyhsxuqs
Nearly all offers are waste of time and avoids payouts
On a regular basis my payouts would either not post or be too low (never too high). This has been the case so consistently that I assume they systematically pay out a fraction of their promised rewards as a deliberate strategy to lower cost. If that is the case, this enterprise has zero integrity. Almost all offers are a complete waste of time earning far below minimum wage, and one has to worry about actually collecting from this sleazy operation on the rare quality offer. To the person reading and replying to my review (if anyone does), you are better than this. Quit. Don’t be a minion for this harmful entity that preys on the spare time of people that can’t do basic math or don’t have the energy to fight with customer no-support. You are taking lives one virtually fruitless task at a time. I’m shocked to see the average rating. How do you go about buying reviews Swagbucks? My sales could use a boost too.Show lessJames Hillegass
