User Reviews: Boot Barn

Boot Barn

Boot Barn Inc

Shopping

Entertainment

Reviews Summary

Positive highlights

🛒

This app hasEasy and convenient shopping experience

🔍

This app hasIntuitive search and filtering options

🤝

This app hasExcellent customer service and in-store interactions

🎨

This app hasWide variety of stylish western-inspired products

🔊

This app hasIntegrated country music streaming for enhanced shopping experience

Negative highlights

🐌

This app hasSlow app performance and loading issues

🐛

This app hasGlitches and bugs, especially with account management and checkout

📍

This app hasInaccurate inventory information and availability in stores

🔁

This app hasInconsistent user experience when navigating and using the app

🏆

This app hasRewards program not functioning properly or not syncing across platforms

Top reviews

Convenient
Easy to use and find what you need
johnT760
4 months ago
Love this store
I have had nothing but good interactions with this store, both online and in person.
Job the magnificent
4 months ago
Great App
A lot of shopping/store specific apps are extremely glitchy now-a-days. Very thankfully that this one isn’t and was happy with my experience shopping online.
ValynntineMusic
4 months ago
Apps is frustrating
Couldn’t place an order cause the app wasn’t working. Made my stuff disappear from my cart. After creating a filter to shop for selected items, once I added something to my cart and clicked, “continue shopping” it cleared my filter and took me to a completely different page where I had to start over. Love Boot Barn but not this app
AmyJaye
4 months ago
Great App
It’s fluid it’s also very easy to use. I never have any issues when I use this application. It’s easy to find exactly what you’re looking for. I have no complaints.
kingjvckson
4 months ago
Easy
Easy to navigate and find what your looking for
Clarke 97
4 months ago
Yes, I have
I have now bought my first pair of boots ever and now 3-4 different hats that are all awesome. It’s mailed professionally done, looks super, and fits well!
JJase5507
5 months ago
We love boot barn
They always have styles for my boys and when in store, the staff are always so helpful.
LMSqrd
5 months ago
Bootbarn app.
It’s a good and easy to use app however I really wish that the “in stock” option was a little more transparent.
tobyerob
5 months ago
Meh
Good layout kinda buggy. The in store rewards and app rewards don’t connect either. I’ve probably spend 400+ so far in store and have zero rewards because it doesn’t carry over to the app.
Little_turtle_a
5 months ago
Developer Response
Thank you for your feedback. We apologize for the issues with your rewards and would like to resolve this promptly. Please email us at appsupport@bootbarn.com with your details so we can assist you further.