Shellpoint User Reviews

Reviews Summary

Top reviews

Smooth system

Hi to my new mortgage bank
Hope we have a nice friendship and smooth relationship!! ๐Ÿ˜as I know I am not the perfect client I appreciate that is easy for me to handle my payments and keep my mortgage on time (as much as I can )
Regards
Elizabeth

Easy Payment Service

Ok, this payment is crazy good. This is the most manageable payment Iโ€™ve ever seen. While everyone is going out of their way to make things confusing and complicated, you guys just made it too easy. Thank you for the excellent service.

Canโ€™t access loan

My mortgage was recently purchased by Shellpoint, and the app wonโ€™t let me access my loan, every time I try it says something has gone wrong. Iโ€™ve already spoken with customer service once and they completely unhelpful.

Itโ€™s not opening at all

I tried uninstalling and reinstalling many times. The app doesnโ€™t open at all

Too many clicks

Good system but too many clicks. Needs less steps to make a payment.

Does not load

No information comes up and it doesnโ€™t let you do anything.

Disappointed

Weโ€™re in 2024 now! Add an option for debit card payments for Christ sake!!!

Thanks

Easy to read and navigate, thanks.

Easy Peasy

Great website for paying mortgage! Super easy- super convenient!

Quickness

Payments can be made easily & Fast

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