New York Sports Club User Reviews

Top reviews

Leave a Review New York Sports Club
  • Good but unable to add ID to Apple Wallet

    App works well but missing option to add ID to Apple Wallet / Apple Watch.
    Seems a little buggy.
    Please fix.
  • Cannot update personal details

    What more can I say? Trying to enter a cell phone number (with no other changes) and system INSISTS I must change “highlighted fields” - even though the highlighted fields already have correct info in the correct format (like my date of birth).
  • Scammy

    You should be able to cancel your membership on the app or at least website like with every other subscription service. I should not have to make a phone call to prevent money from leaking out of my bank account due to an inactive gym membership.
  • Broken internet login at start.

    App hasn’t worked for two weeks since I started keep on getting same issue no Internet access when I have full Internet access please fix this ASAP
  • App Store award: Worst app design winner

    They took a minimally useful apl that told you the gym locations and hours, and made it a complete waste of space app that actually makes you stupider
  • Can’t see videos or interact with app

    App is completely useless. There is no tech support. I can’t see videos, earn badges, record workouts etc. No one answers chat. No one is willing to help. iPhone 15 pro. Deleted and reinstalled app a number of times. Why have an app?
  • Uugggg this app does not work at all

    I am unable to even get into this app. It keeps saying that I have a bad connection or something to do with my password blah blah blah in which all the issues it states is unfixable apparently I read reviews and it seems that they’ve been having this problem for years so obviously they’re not gonna fix anything. But I just got a gym membership to around the clock which transferred over to New York sports and I have to punch in my phone number to clock in every day. Unfortunately I can’t go on this app to schedule classes. It’s so annoying actually got to go to a computer and reserve my spot for classes that way such an inconvenience when you supposedly have an app that is supposed to make everything convenient for you and I can’t even see my account to my gym lol because it’s supposed to be in this app in which I can’t even get into so that’s kind of frustrating and annoying as well.
    Show less
  • Account inaccessible

    I haven’t been able to access my account for months and nobody has responded to help.
  • Opening hours are not shown in app

    The app doesn’t show opening hours for the individual clubs nor does it include a link to the respective homepage which would give you the information. Overall the app has no use for me.
  • Works well

    It was buggy at first - couldn't pass to download to apple wallet. But works now!

Alternatives to New York Sports Club