DO NOT BE A MEMBER OF THIS SPORTS CLUB
I became a member 2 weeks ago. And I can’t enter the sports club neither using the app nor with tags (they say don’t give tags anymore). Their software doesn’t work and I can’t get a password to have a digital tag on the app to enter the club. Every single time I come to the club I have to enter my phone number and explain my situation to them for 10 minutes. Absolute joke.
Show less
A disaster
The app doesn’t even let me get in - gave two different email addresses both at the 145th St and 125 St location but they can’t manage to send me the password to authenticate. It’s already very frustrating before even starting to work out - so now I gotta call them to sign up for a class… thought we were in 2022 and basic technology is supposed to work?! Get a grip.
Show less
Terrible
The new app is so bad. Not built with user in mind / what users use the app for. I don’t really get how this one is better than the old one…it is significantly worse and super buggy. Had a random notification stuck on my Lock Screen I couldn’t get rid of that I was near a location. Also, the pictures they show in the App Store is not what I see in the live app at all. Super confused on what I’m supposed to be seeing. I’ve already had issues with NYSC and honestly this new app might be the final straw that makes me cancel my membership.
Show less
An Absolute Mess
So, I have a notification for DAYS now, stuck on my Lock Screen. When I arrived at a club, it let me know! And each time I try to swipe it away, it opens my camera!
If this is any indication of how the new New York Sports Club will be operating, it’s pretty frightening.
I’ve been trying to pay my membership for MONTHS and I can’t get in touch with anyone from NYSC.
Honestly, a disgrace…
If this is any indication of how the new New York Sports Club will be operating, it’s pretty frightening.
I’ve been trying to pay my membership for MONTHS and I can’t get in touch with anyone from NYSC.
Honestly, a disgrace…
Show less
Hoping for some updates
The app should be updated to allow users to see classes in multiple locations, without having to search each club. And why are some classes listed while others aren’t? Not useful…
Can’t search by class or teacher, nor select favorites
I like to take classes at various locations based on class type or teacher, but now there is no way to search by these fields. You have to go to each location a check each one. There should be at least a way to tag favorites so you don’t have to keep looking for these classes every day.
Sign-in Bar Code should be displayed first
Please make these changes, with the next upgrade:
1 - The sign-in bar code should be the first screen that is displayed, like the older App!
2 - The towel cabinet icon is missing!
1 - The sign-in bar code should be the first screen that is displayed, like the older App!
2 - The towel cabinet icon is missing!
A privacy nightmare
This app required way too much private information for a fitness app. Uninstalling.
Even worse than the last one
This supposedly updated app is not ready for prime tome. Not all the classes are listed and you can’t search clubs in other cities. They need to improve if they want to be competitive with other clubs.
I can’t search for a specific class in multiple locations
I like to take Body Pump a couple of times a week, and am happy to travel anywhere in Manhattan. This app assigns me to a specific club, making the class search feature useless.
