User Reviews: Power of Vitality

Power of Vitality

The Vitality Group Inc

Lifestyle

Health & Fitness

Reviews Summary

Positive highlights

🔒

This app hasImproved login experience with Face ID option

🎨

This app hasNice and clean user interface design

🔍

This app hasEasy to navigate and find content

Negative highlights

⚠️

This app hasConstant login issues, requiring repeated verification

🐞

This app hasNumerous glitches, bugs, and errors throughout the app

🔍

This app hasDifficult to find and access certain features and content

📊

This app hasInaccurate tracking and reporting of activity, steps, and workouts

🏆

This app hasDemotivating point system with low rewards and arbitrary caps

🚫

This app hasLack of challenges and customization options compared to previous app

💻

This app hasPoor integration with connected devices and health apps

Top reviews

Logging in…
Needs Face ID or ability to save password. Typing in log in credentials every time is ridiculous!

Update: I was shown where to find these options in the app, and it makes it a lot smoother and more like I will use the app regularly. However most apps have the option to turn these features on as you’re creating your credentials, i shouldn’t have to hunt for the feature.
ladybug2681
a year ago
Developer Response
To update your login preferences, please log into the in the Power of Vitality app > go to the settings icon in the top left-hand corner > Login preferences. D.S Update 10/16: Thank you for updating your review. Please know we will keep your suggestion in mind as we continue to develop our program features.
Great app
So much better than the last app.
Babshdjwbzkggakfhd
a year ago
Developer Response
Thank you for your review! We are glad to hear you are enjoying this new platform.
Great content and look!!
Love the enhanced app, great look, awesome new activities and personalization! A few little things here and there as it is brand new (10/1/2023), but Vitality is improving it daily! LOVE IT! 💕💕💕
Melarou
a year ago
Developer Response
Thank you for your wonderful review! We are glad to hear about your experience with the Power of Vitality app. D.S
Logging in…
Needs Face ID or ability to save password. Typing in log in credentials every time is ridiculous!
ladybug2681
a year ago
Developer Response
To update your login preferences, please log into the in the Power of Vitality app > go to the settings icon in the top left-hand corner > Login preferences. D.S
Not easy to use and few challenges
App locks up a lot. Has few to no challenges to participate in. Doesn’t recognize my fit bit half of the time. Overall way less of a positive than go 365.
SamIam1026
a year ago
Developer Response
We regret to hear about your recent experience with the power of vitality app. We would be happy to look into any issues you are having trying to stay logged in or with synching your Fitbit. Kindly contact us via email at MOBILE_APP_COMMUNICATION@thevitalitygroup.com. Please note that challenges are currently predetermined by your employer. Thank you
Love it
Great content and responsive devs!
MN1RN
a year ago
Developer Response
Thank you for your review! We are glad to hear the Power of Vitality app is working well for you.
Can log on but can’t not log activities
Great that I. An log on but when I want to log an activity it freezes and just keeps giving me the loading circle. If I create an activity that I am supposed to check in daily how am I going to complete the goal of I cannot check in?
Huffygrl183
a year ago
Developer Response
We are sorry to hear about the technical issue you are experiencing while attempting to complete your Goals. For support, please contact our Customer Care team at MOBILE_APP_COMMUNICATION@thevitalitygroup.com. We would be happy to assist you further with this issue. D.S
Doesn’t work
I have tried several times to attach documentation for activities and nothing happens when I hit the submit button. Browser on a phone doesn’t work either. The only thing that works is doing on a computer.
Pennylane8468
a year ago
Developer Response
We apologize for the issues you are experiencing with submitting activities on the Power of Vitality app. We ask that you please reach out to our Customer Care team at MOBILE_APP_COMMUNICATION@thevitalitygroup.com. We would be happy to assist you further. D.S
Glitches
Too many glitches. Go into goals and crashes. Should default to Face ID for login rather than having to go to profile preferences. Point system is way too stingy.
Italian7
a year ago
Developer Response
We sincerely apologize for the troubles you've had with the app. Please know your account settings cannot default to Face ID due to security reasons. However we would be happy to address any other concerns you've had with the app via email. Kindly reach out to our Customer Care team at MOBILE_APP_COMMUNICATION@thevitalitygroup.com. We would be happy to assist you further with these issues. Thank you.