FAXER User Reviews

FAXER: Send FAX from iPhone

PLEKMIN TRADE SL

Business

Productivity

Reviews Summary

Positive highlights

🚀

This app hasEfficient and quick faxing

💳

This app hasAffordable pricing options

🏠

This app hasAbility to fax from personal device

🔒

This app hasSecure encryption during sending

⏱️

This app hasFast delivery of faxes (15 minutes or less)

Negative highlights

🚫

This app hasMisleading advertising about free faxing

🔒

This app hasDifficult to cancel subscription/service

❌

This app hasUnreliable fax delivery, with many reports of faxes not going through

🤔

This app hasLack of confirmation/status updates on fax delivery

💰

This app hasExpensive subscription fees for occasional fax users

Top reviews

Most RecentHighest RatedLowest Rated

Works great, $11 a week is steep

Sent fax. It will sit on sending for a while, but eventually goes through. For me it sent 25 page pdf in about 30min

ikingjosh

10 months ago

Response from developer

Hi! Thank you for your feedback! We are glad to hear that you are enjoying Faxer. We appreciate your support and will continue working to make the app even better. If you have any suggestions or feedback, please feel free to contact us. Anna P.

This is the best FAX App available for personal SANs small business use

Once in a while, I find the need to fax documentation, signature, medical information. When I’m on the road getting access to readily available fax can be challenging. If it’s on the weekend I have to wait for the UPS store to open. I have attempted to use a couple of other apps that were minimum $9-10. This app was easy to use. Easy to pay with and at $.49 for a day use, super reasonable. this will absolutely be my go to fax app going forward.

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jwpoppa

10 months ago

Response from developer

Hi! We're delighted to hear that you enjoyed using our app while sending your faxes. We sincerely appreciate your input, which inspires us to keep working hard to provide the greatest user experience. Thank you for your support, and we look forward to continuing to make improvements to the app. All the best, Zoe C.

Don't waste your money or your time

Total ripoff. I have been trying to send a simple one page fax and it's been coming back as an error over and over again. I have retried several times with no response from customer service. My next step will be a fraud claim.

Toni Richard

10 months ago

Response from developer

Hello Toni! We are sorry for the inconvenience you encountered using Faxer. In order to better assist you, please provide more information about your inquiry by selecting “Contact Us” sending your device model, a screenshot of the issue and any other relevant info. We look forward to helping you out. Paula M.

Better than Staples

I needed to get something faxed asap. The staples in my area closed. A google search pulled Faxer. I downloaded, followed easy instructions and with into offer of .49 cents sent 21 pages and received confirmation it was successful. Wish I had known about this service a long time ago!

Widow 67

10 months ago

Response from developer

Hello! We're happy to hear that you had a positive experience with our app. Your feedback motivates us to keep pushing ourselves to deliver the best possible user experience. If there's anything you need help with, please don't hesitate to let us know by filling out the "Contact Us" form in the Settings menu. All the best, Paula M.

Worked for me

I used it to fax a five page document three of which contained full color pictures. There was no status as it sent and I was worried but within 10 minutes it confirmed that the fax had been sent so I think I’m good.

13243536672772

10 months ago

Response from developer

Hi! Thank you for your feedback. We are glad that you had a positive experience with the app.Please be aware that fax transmission is not an immediate technology,once the fax has been sent, you will see it in the history. Please let us know how we can improve by filling out the "Contact Us" form in the Settings menu, and we will assist you right away. All the best, Lao Kim.

Easy!!

So easy to navigate and use!

TheWeil1

10 months ago

Response from developer

Hello! We're happy to hear that you had a positive experience with our app. Your feedback motivates us to keep pushing ourselves to deliver the best possible user experience. Paula M.

Love faxer

I love this service! It’s so easy, in a world where you have to drive to pay $3 a fax, this was a godsend!!

waywardseadogs

10 months ago

Response from developer

Not Free

As I imagined, it was indeed too good to be true. This blatant disregard for ethical advertising techniques will come back to bite this company, as I am preparing a dispute with the Better Business Bureau and am launching a class action lawsuit against this company with a few peers who studied law at Harvard. This company has approximately 2 weeks to remove “free” from both the title and description of this product or our attorneys will be pursuing action effective immediately following a refusal to comply.

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Logan635153748262748472638482

10 months ago

Response from developer

Hello Logan! We apologize for any confusion. Our app allows you to scan your documents for free. Subscriptions are only required for sending those scanned documents. We appreciate your feedback and are committed to providing accessible options for everyone. We appreciate your understanding. Kind regards, Zoe C.

Bravo!

Simple et efficace!

J-F!!!

a year ago

Response from developer

Salut! Merci pour votre avis! Nous sommes heureux d'apprendre que vous appréciez Faxer. Nous apprécions votre soutien et continuerons à travailler pour rendre l'application encore meilleure. Si vous avez des suggestions ou des commentaires, n'hésitez pas à nous contacter. Anna P.

The first time you

The only way

tamzX9@

a year ago

Response from developer

Hi! Thanks so much for leaving a review for Faxer. If you have any questions or need assistance, please let us know by filling out the "Contact Us" form in the Settings menu. Looking forward to hearing from you soon, Paula M.