FAXER User Reviews

FAXER: Send FAX from iPhone

PLEKMIN TRADE SL

Business

Productivity

Reviews Summary

Positive highlights

🚀

This app hasEfficient and quick faxing

💳

This app hasAffordable pricing options

🏠

This app hasAbility to fax from personal device

🔒

This app hasSecure encryption during sending

⏱️

This app hasFast delivery of faxes (15 minutes or less)

Negative highlights

🚫

This app hasMisleading advertising about free faxing

🔒

This app hasDifficult to cancel subscription/service

❌

This app hasUnreliable fax delivery, with many reports of faxes not going through

🤔

This app hasLack of confirmation/status updates on fax delivery

💰

This app hasExpensive subscription fees for occasional fax users

Top reviews

Most RecentHighest RatedLowest Rated

Should offer option of “pay per use”

Needed to send some documents and thought I’d try this. Only occasionally have to send a fax and the fees are outrageous for someone like me! If they offered the option to pay per use as needed, I’d have kept and used the app.

1disappointedlady

a year ago

Response from developer

Hello! We really appreciate your comments regarding pay per use arrangements and will take them into consideration. Please note that we offer a variety of subscription plans that can be tailored to your needs. You can check them out when trying to use a premium feature - thanks for trying Faxer! Maya V.

Not good

Downloaded this to send a fax ASAP. Fax never sent. Just says sending with no result. Not even an error result. Nothing. Just stays on “sending” status.

Clemente16

a year ago

Response from developer

Hello Clemente! We are sorry for the inconvenience you encountered using Faxer. In order to better assist you, please provide more information about your inquiry by selecting “Contact Us” sending your device model, a screenshot of the issue and any other relevant info. We look forward to helping you out. Paula M.

Won’t work

It worked a couple of times after a few runs NOTHING. I have the fastest WiFi one can buy for my business so can’t blame it on that. I emailed and got a response that maybe the fax machine on the other end was busy, no problem. Unfortunately it kept not delivering.

Fnrjhsi

a year ago

Response from developer

Hello! Thank you for leaving your feedback. In order to better assist you, please provide more information about your inquiry by selecting “Contact Us” sending your device model, a screenshot of the issue and any other relevant info. We look forward to helping you out. Paula M.

Wouldn’t send Fax

Would not recommend. Does not send fax despite information despite information being correct.

k_a22

a year ago

Response from developer

Hello! We are sorry that you have experienced difficulties while sending your faxes. In order to better assist you, please provide more information about your inquiry by selecting “Contact Us” sending your device model, a screenshot of the issue and any other relevant info. We look forward to helping you out. Paula M.

Convenient and easy

Best fax app I’ve used on my phone.
Thank you

Chuckiesgirl65

a year ago

Response from developer

Hi! Thank you for leaving a review for Faxer. We always appreciate hearing our users' feedback, as it encourages our team to work harder on providing a useful app! Maya V.

No Use

Junk. Doesn’t do anything.

Indycees

a year ago

Response from developer

Hi! Thank you for your feedback. We are sorry to learn that the app was not what you expected. Will take all of your feedback into account to make improvements in our next app update. If you have any other suggestions, please feel free to contact us by filling out the "Contact Us" form in the Settings menu. Kind regards, Sara M.

Not a free or .99 cent App

I purchased this app for .99 for 1 week and was automatically charged 11.99 a week there after - not what I signed up for. I think this is a scam and if my $23.98 is not refunded, then it’s confirmation that this is a scam.

State test

a year ago

Response from developer

Hello! Thanks for your feedback. We are sorry to hear about the misunderstanding regarding our subscription plans. Once you have chosen your membership plan, the corresponding charge will be applied, and you will have unlimited access to the App. The Apple Store will handle your refund request in accordance with its own policies. In order to request a refund, please click on the following link https://support.apple.com/HT204084 you encounter any further issues, please let us know by filling out the "Contact Us" form in the Settings menu, and we will be happy to assist you. Sara M.

I Wasted a Dollar so you don’t have to

I needed to send a fax of just a single document. Paid the dollar for the seven day access . Scanned the doc with my camera which works perfectly and gets it clear and cropped all while taking a photo . But every time I tried to send it out it will say sending but then after 10 mins says error! I know the number is correct I’ve tried for a hour now and no luck. I’m not mad because I know sometimes technology has bugs so I give it two stars for the fact the app was able to pick up and know what to crop for the document. Use at your own risk . I hope it works for you if you try . It didn’t work for me .

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SixSeven615

a year ago

Seven day purchase

I was happy enough with my purchase, as it shows that the documents were sent, but I do not want to renew, and I am not given the option to cancel. I sent the cancellation notice two days prior to the renewal date. I received an email from your department today stating that I have to go through the Apple app, which I also tried, once again, I am not given the option to cancel the subscription.

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ms independence

a year ago

Response from developer

Hello! Kindly note that you can cancel the Faxer automatic subscription renewal through the App Store, please follow the instruction you will find in the following link: https://support.apple.com/HT202039 Anna P.

Garbage

Garbage product does not send fax after 2 hrs of waiting.

Rdjjdjdjd

a year ago

Response from developer

Hello! Sorry to hear that you have encountered an issue with sending documents while using Faxer. In order to better assist you, please provide more information about your inquiry by selecting “Contact Us” sending any other relevant info. We look forward to helping you out. Zoe C.