Leave a Review Georgia Power
Fix it!!!
Half the time I get and error msg or unable to log in and if the app is having issues then I can’t pay. Gives us back to option to pay via website so this app and phone isn’t all we have.floada
Paying my bill
Using the app is the greatest and easiest way to use in order to pay my bill. In all my years this is the best way to deal with payments. Thank you for this app.El7$gp
App is trash and needs to be
This app needs serious work. Crashes and the app doesn’t recognize email address when needing to receive link to reset password. The app isn’t reliable for making payments. I’ve made a payment and to find out it never even went through. I received a confirmation but the app never pushed the payment through. Absolute trash and the company needs to seriously look at the apps logistics and fix the issues.Show lessIt a No
Terrible.. BAD BAD
Shameful that such a large company can’t get it right, on being able to give there customers a decent app to monitor and pay our bills!!!
We GP customers pay a premium for service and yet we can’t get an app that makes our lives easier.
The app takes forever to allow you to log on when it does it cashes and kicks you out. It freezes while your trying to make a payment and I can go on and on… but they don’t listen or care we’re just stuck with them until someone else comes and replaces them.Show lessTiticaa
Can’t Login in to the App or Online!!!!
Since Georgia Power updated their app, you cannot access it!!! I always receive an error message saying, “Login fields have been cleared for security purposes” and it happens with the app and online!!! How am I supposed to log in?? I shouldn’t have to go through the automated system to find out what my bill is and pay. And I shouldn’t have to be typing in my 10 digit account number to view charges under me. FIX THE APP! Yall charge me asinine prices every month that do not make sense and I can’t even access the app to view usages or anything! THE WORSTShow lessArekayyy
Pointless
What’s the point of this app when you find yourself still having to go online to actually login and make a payment. The app was ok until this new updated app! I haven’t been able to log in since!! Keep working on it!Ms_breka
New Update is Crappy
You cannot log on the app or the website, not sure what update you guys had. But there needs to be another one because the bugs and the crashes are ridiculous. I can’t even Log on to pay my bill. I’ve uninstalled three times and still the same. Fix this mess.Kyng81
Monopoly power
This app is a great example of what you get when a company has a monopoly. It’s flat out terrible for too many reasons to list, and GA Power has zero incentive to improve it. It’s not like I have the option to take my business elsewhere, and they know it.The Crenz
Login Impossible
I create different passwords for each account online. I use a password manager (e. g. KeePass) to keep track of them all. I find it almost impossible to get past the login page. I try to switch between my password manager and this app and it wipes out my entries. Then it says it wants me to change my password and when I switch back to my password manager to generate a new password and switch back to the app, it wants me to login again!!! It is impossible to login to this app with the help of a password manager.Show lessPatrckB
Can’t even use this app
I try to register and it says I already have an account. I request my user name and password and it says it sent a restoration link to my email but I never received the link (checked inbox and junk folders). I rate this app one star because I can’t even login!!!attackonfreedomisreal
