Leave a Review Georgia Power
App review
First off, the app is abysmal. With all the money collected from Georgians, two years ago I think, overcharged people upwards to $300 million, gave us a measly $30 credit back and the rest? Certainly not towards keeping your application updated and functioning correctly.Bufforington
Call back when you get
I have to go back toyojansel.gonzalez
Poor
Very basic. If you have an existing account it cannot find it, until you sign up again and then tells you you have an existing account and you can not move forward.JCD1968
Doesn’t work
That says it all. It says I need to add an account, which should already be there when I log in. When I try to add the account I’m directed in an endless loop to add the account. Why bother having this app if you’re not going to fix it."mom"
Meh
This app is really only good for convenience it provides SOMETIMES. Half the time the bill matrix payment system doesn’t work. The UI is awful. Just overall not a good app.Zac hdtifc
Pretty terrible
Using this app makes me feel like I’ve time traveled back to 2009. Primitive. Buggy. Really really bad. This is what you get when a company has monopoly power. They have no reason to work hard to give you a positive user experience. You’re stuck with them.The Crenz
Try again
This new app is not user friendly. It gives you all these options for payment but then gives a “whoops! Something went wrong” message when you select Apple Pay or any other payment that doesn’t send you to bill matrix. Then bill matrix refuses to update so every time i have to reenter my card info bc it still has an old card saved. So inconvenientShow lessJaiJC
Insanely buggy, crashes with everything you do
Crashing upon opening, crashing logging in, crashing in the middle of paying my bill. I love how this is the SECOND app they have made but it isn’t any better than the website or the FIRST APP, its WORSE. It’s insane how paying your power is a necessity but this app makes me so angry. You seriously can’t do anything on it without it glitching out, crashing, turning solid white, missing buttons, buttons not working, freezing, or just not loading anything. It’s not like its a glitch that happens every once in a while either, its every SINGLE time. Absolutely ridiculous like do better??? Figure this out because it doesn’t look good for your company.. wowShow lessjennasmth
Worst app ever, even worse than the old app!!
Wow Georgia Power, so glad you raised prices by 12% over the summer to I guess create the worst iPhone app ever.???!!! This app is a complete joke! Hard to navigate! Doesn’t function. Times out and closes. Really do we understand why monopolies are bad yet?? We’re forced to buy our electric from Georgia Power so any sort of customer service is going to be non-existent. Y’all will wake up when people start powering their homes off generators, etc. We need you now but just wait….Show lesshobokenhick
Still same terrible app
Even with the new app it’s pretty much the same thing all it is is different graphics pretty much. I’m getting really tired of being told that I didn’t log out properly and I can’t make a payment. I literally have to do it about 10,000 times and even tried doing it online instead of the app. Not even that works sometimes. It really is kind of sad. You guys have all this money and can’t even get the proper technology.Show lessRedddxx89
