Great ride.
He was great and when i asked him can he let the windows down because it feels warm in there and he did just that. That was nice of him.
Terrible service
This service constantly makes me walk down the street no matter what the weather is rain hail or snow! The driver is constantly going to different pick up destinations than what I have on my side of the app! They are late And charge a fee! They don’t drop off at the designated drop off location! they drop you off on the street!I am currently late to work and I booked my ride is 7:30 AM it is now 8:55 AM and I have yet to be picked up!
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Great but has some flaws
I feel like the app is great but has a few flaws..for example you’ll put an address and they automatically change it to somewhere a bit close by or sometimes even further which is pretty inconvenient It’s almost always a wait time of 20 minutes or more which is also inconvenient ..I missed my ride multiple times just because the app decided to put some other address
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horrible
horrible customer service most via vehicle drivers are foreigners who dont speak english and is on their phone scrraming at the top of their lungs the whole ride it is very aggravating. Also they dont drop you off where you need to be the might drop you off a block down or across the street but never where you need them too. But it is cheap so i guess you get what you pay for
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They need to fix the problem with the app
The city of Arlington need to fix this app y’all spend too much money for app to develop ride Sharing and so far that’s not been the case so far since I was using the old app when I ask for a supervisor they tell you to wait 48 hours and we never get the answer what we want to hear but y’all want us to spend money by the distance and the wait time is way too long too many people to be late to work and school if y’all can’t get this app fix get a technician to fix the problem you are going to embarrass the city of Arlington and the drivers that are working for them and lost a lot of people and money this app should not tell me to edit my credit card information that’s mess up and y’all still having issues with the app with high demand because y’all don’t want to update y’all system that’s going to take a year
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App is fine but one annoying issue
The app is good but there is one annoying issue. It will say it found you a ride but then it will say it didn't
The APP
The App acts up sometimes!🤨
Perfect solution for public transportation
Great quick service -comfortable rides -takes U where U want 2 go -highly recommended!
Arlington on Demand
It’s a good app to get to your destination. Arlington Demand lets you know when your ride is ready & tells you we’re to be when ready.
DISSAPPOINTED
Requested a ride this morning and they took my money even though the ride was not available. And I was also charged a cancellation fee for a ride that I wasn’t even able to book? This is very inconvenient as I book my rides an hour before getting to work and had to find another option. What’s the purpose of this if y’all cannot serve your customers needs. I would give 0 starts if I could.
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