Leave a Review EverBank Mobile Banking
Online check deposit dysfunction
Online check deposit function is terrible. Checks that were routinely easy to deposit using the TIAA app now won’t go through the EverBank imaging process. Even with special attention to good lighting, images are routinely rejected. After many attempts, if you are able to get it to accept the images , you’re likely to get an email the next day saying the image was rejected. Save your time and sanity and make deposits to another bank with functional imaging software.Show lessIt’s okay at best
The new app is okay at best…they hyped up this new app so much just for it to be pretty much the same, if not worse than the old TIAA app. It is slow, the UI looks like it is from 10 years ago, and there is really not a whole bunch you can actually do on the app. Trying to transfer funds from bank to bank is nearly impossible with this app and login can be a real struggle sometimes. EverBank could really do better with this. They need to take a look at the RadiFi CU app and take some serious note!!!!Show lessIt’s OK, but…
I actually preferred the earlier TIAA version of the app. Most notably is the change to the opening screen. Previously, the app opened with a display of the user’s total bank relationship, a total of the check, money market and CDs, followed by each accounts balance. Now it displays only the individual accounts. Why not continue to summarize the relationship instead of requiring the user to do the math?
It seems the more I use the app, I see shortcomings. Frankly, this is unacceptable in an online bank. The entire app experience feels amateurish, not a good impression. I have a large relationship with this bank, were it not for having a local branch I’d most certainly move to another online bank.Show less