Doesn’t work
I have actually never left a review for an app before but this app simply doesn’t work. I have talked to customer service multiple times. I can’t get past the log in when they try to verify it’s me by email/phone call/text because that page is just frozen. I have updated my phone, updated the app, uninstalled/reinstalled the app, turned off and on my phone, tried on my husbands phone. Nothing works. It has never worked once since I opened the account a month ago.njj112
App is Terrible But Account is Great!
I wish I could actually gain access to my account through the app. It constantly says “sign in is not available and we are working on it.” When I click to sign in, some circle just rolls and rolls over the sign in button and doesn’t allow for me to enter my password. LOVE this account but the app needs to be fixed.Nomer206
Great when it works
I have no real complaints about the features of the interface/app. I can do everything I need to… when it works.
The app is consistently down and when I go back to app to check to see if it’s fixed it counts for get as suspicious behavior and locks my account; and my only way to fix that is calling in. Not a link sent via email or even email notifications that the app is down and when it’s back up so I wouldn’t bother checking.
We signed up for citizens because they had the best interest rate but if there’s a bank with similar rates I may switch as this is exacerbating.Phoenixplight
Citizens Access
- Reviews Summary
- Versions
- Price History
- Description
- FAQ
Summary of user reviews for Citizens Access
Positive highlights
Negative highlights
Version History of Citizens Access
5.10.0
August 23, 2024
Thanks for using Citizens Access! This latest version includes: • Additional bug fixes and enhancements to improve overall client experience.
More5.9.0
June 17, 2024
Thanks for using Citizens Access! This latest version includes: • Additional bug fixes and enhancements to improve overall client experience.
More5.8.0
June 6, 2024
Thanks for using Citizens Access! This latest version includes: • Additional bug fixes and enhancements to improve overall client experience.
More5.7.0
May 20, 2024
Thanks for using Citizens Access! This latest version includes: • Additional bug fixes and enhancements to improve overall client experience.
More5.6.0
April 4, 2024
Thanks for using Citizens Access! This latest version includes: • Additional bug fixes and enhancements to improve overall client experience.
More5.5.0
March 12, 2024
Thanks for using Citizens Access! This latest version includes: • Additional bug fixes and enhancements to improve overall client experience.
More5.4.0
January 29, 2024
Thanks for using Citizens Access! Updates include: - Bug fixes and improvements
More5.3.0
November 28, 2023
Thanks for using Citizens Access! We've been working hard making updates for you. - Bug fixes - Minor enhancements
More5.2.0
November 1, 2023
Thanks for using Citizens Access! We've been working hard making updates for you. - Minor enhancements
More5.1.0
September 11, 2023
Thanks for using Citizens Access! We've been working hard making updates for you. - Bug fixes - Minor enhancements
MorePrice History of Citizens Access
Description of Citizens Access
Ready to manage your money – anytime, anywhere – from the convenience of your mobile device!
Access Benefits:
- 24/7 secure access to your CD and Savings accounts
- View account summary and statements
- Easily access transaction history
- Transfer money in and out of your account
DISCLOSURES:
© 2024 Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. (NMLS ID# 433960) Member FDIC Equal Housing Lender
Citizens Access: FAQ
Does Citizens Access support iPad devices?
Yes, there is an iPad version available for Citizens Access.
Who is responsible for the creation of the Citizens Access app?
Citizens Bank, N.A. developed the Citizens Access app.
What’s the minimum iOS version needed for the Citizens Access app?
Your iOS device must have at least iOS 14.0 installed to use the app.
How do users rate the Citizens Access app?
4.6 out of 5 is the fantastic rating that Citizens Access has received from users.
What genre is the Citizens Access app?
The App Category Of Citizens Access Is Finance.
What is the latest version of Citizens Access?
The latest Citizens Access version released is 5.10.0.
When was the most recent Citizens Access update released?
Citizens Access updated on September 7, 2024.
When did the app first launch?
The specific date when the app came out was February 6, 2023.
What content advisory rating is assigned to Citizens Access?
No objectionable content, suitable for young children.
What are the languages supported by the Citizens Access app?
Currently, Citizens Access supports English, French, Spanish.
Does Apple Arcade provide access to Citizens Access for its subscribers?
No, Citizens Access is not featured on Apple Arcade.
Can users make in-app purchases in Citizens Access?
Unfortunately, users cannot make in-app purchases within Citizens Access.
Is Citizens Access designed for Apple Vision Pro integration?
Sorry, Citizens Access is not designed for integration with Apple Vision Pro.
Are users exposed to ads in Citizens Access?
No, users are not exposed to ads in Citizens Access.
Screenshots of Citizens Access
