User Reviews: RH

Reviews Summary

Top reviews

  • 50 and Grateful

    I’m so grateful for this App. Meal plan is uploaded and recommended but you can replace with other recommended recipes also programmed or enter your own food. I’ve done all weight loss programs All of Them!! Having all of this in one app with daily tips and even exercise videos is great.

    Mostly when people ask me about this program I respond that it is Kind. For any other post 45 year old women dealing with all the “joys” of this phase of life you will understand what “kind” means as it relates to lifestyle changes and meal plans. I am a full time mother, full time trial attorney, full time wife. Ease and compassion are as important as weight loss. Highly recommend. Thank you Reverse Health.

    Developer Response

    Thank you so much for the kind words! We're thrilled to hear that our app is making a positive difference in your life. It's wonderful to know that the convenience, compassion, and variety we offer are resonating with you. Your recommendation means a lot to us. Thanks for being a part of the Reverse Health community! 🌟
  • Fussy app no refund policy

    I red the site I liked the information I downloaded the app and paid for the whole 6 months. When I got the material and I started to work the app out it was a nightmare. Kept crashing it chooses the starting day for me , I couldn’t replace the recipes which they are designed for the people in the USA or Europe! The recipes very difficult to substitute especially in gulf countries where some of the materials are too expensive!

    I don’t recommend them at all! It’s kind of money theft ! After one hour from purchasing the app I couldn’t refund it I cancelled the subscription contacted them but they kept sending me annoying emails with their offers I am not interested !

    Please don’t purchase such program that you have to cook the whole day for 7 days a week!

    Developer Response

    Thank you for sharing your experience. We understand your frustration and appreciate your feedback. Please email us at feedback@reversegroup.io with the complete details of your issue, and we'll process your request as soon as we receive it. We're here to help and hope to resolve this for you soon!
  • Good program, frustrating app

    There is much I like about this program, especially their “progress not perfection” mentality and the common sense approach to nutrition. And in some ways this app version is better than the old one, especially the exercise section. But geez it is still frustrating. The meal plan has different recipes than the old one but now instead of getting the same 3-4 day plans over and over I get the same 5-6 day plans over and over. Despite my “I eat everything” plan, none of the breakfasts include eggs. Most require a full recipe to be cooked and a different one each day. Who can do that? Just because we are menopausal does not mean we are retired and are at leisure to cook every meal from scratch every day. Also the recipe search function does not work well. When I wanted to recapture the suggested meatloaf recipe a search for “meatloaf” produced “no results.” Just one example.

    Developer Response

    Thank you for sharing your feedback. We're glad to hear that you appreciate the "progress not perfection" mentality and the common-sense approach to nutrition. We're sorry to hear about your frustrations with the meal plan and recipe search function. We'll take your feedback into consideration as we continue to improve the app. If you have any other suggestions or concerns, please don't hesitate to reach out to us at feedback@reversegroup.io. Your input helps us provide a better experience for all our users.
  • Trust in progress not perfection.

    I’ve really tried hard to stay with the recommended diet and I’ve lost almost 8 pounds since the beginning of February. It doesn’t sound like a lot, but my clothes fit better and I’m happier with my appearance. My goal is to get to 125 so I have 5 more to lose. You have to be committed and be patient. Think about how much time it takes to put on the pounds. It takes time to lose it too. Also, the exercise piece is critical.

    Developer Response

    Congratulations on your progress! Losing nearly 8 pounds since February is a significant achievement, and it's fantastic to hear that you're feeling happier with your appearance and that your clothes fit better. Your commitment and patience are truly commendable. Keep up the great work, and if you ever need support or advice along the way, we're here to help!
  • They fought me tooth and nail to hold on to my 25 bucks

    The app doesn’t function well or respond to different size screens. In my case it wouldn’t scroll up when I needed it too so I could tap a button to move forward. Additionally, there’s nothing special about this app. you can get 1 million apps like this for free. my biggest issue was requesting a refund on the website it states that there’s a 100% satisfaction guarantee. I was not satisfied and quickly regretted the purchase. I explained my problems with the app and the fact that I didn’t feel it was worth the fee I went back-and-forth with six emails trying to get my money back. Finally, I just gave in and said keep the 25 bucks it’s not worth the effort I would highly recommend you find something else, especially if you’re a stress eater as this app and the help center are gonna cause a binge.

    Developer Response

    I'm sorry to hear about your frustrating experience with our app. Please email us at feedback@reversegroup.io with your concerns, and we'll look into this matter immediately. Your feedback is invaluable to us, and we want to ensure your satisfaction.
  • BEWARE of “guarantee”!

    I thought I would try this app, but regretted it immediately. For many people like myself, eating chicken AND fish is a common dietary style. This app only allows you to choose a pescatarian option, or vegetarian option if you don’t eat red meat, “customizing” a menu that doesn’t work at all if you don’t fit into their categories. I did not care for the recipes whatsoever, or the way the app functioned, which I would not have seen had I not signed up. Their “weight loss guarantee” is absurd. They insist that you take photos of your meals daily, participate in their Facebook group and submit loads of proof that you are doing the program to get your money back. Who has time for that? They only gave me 50% of my money back even though I did not use the app at all once I saw that the recipes did not appeal. I think a company should stand behind their product in a more consumer friendly way.

    Developer Response

    We're sorry to hear that you had a disappointing experience with our app. We understand that everyone has different dietary preferences, and we appreciate your feedback on this matter. We'll take your comments into consideration as we work to improve our offerings and make our app more inclusive. If you have any further concerns or suggestions, please feel free to reach out to us at feedback@reversegroup.io.
  • This will be my go to if they ever get the app linked to Smart watches.

    I really like this app until I discovered that it doesn’t link with any Fitness trackers. Not even my Apple Watch. If you’re entering their recipes, it makes food entry easier, but still sort of disjointed compared to regular fitness apps.
    I must say that their customer support is awesome! When I discovered it wouldn’t sync with my tracker, I asked to cancel, they said they could cancel my app, but the six month agreement I’d signed would not be refunded. I explained why it wasn’t working for me and they offered me a 50% refund. I mentioned that I teach Fitness and am looking for something for my clients to use and they gave me 100% refund, customer service, particularly Samantha, and Ami, were extremely helpful very proactive and responded almost immediately! Perhaps if they can grow this a little bit more and make it a little more user-friendly since we all wear fitness trackers now, it will be my go to in the future!

    Developer Response

    Thank you for sharing your experience, and I appreciate your feedback. I'm glad to hear that our customer support team, particularly Samantha and Ami, was able to assist you effectively. Your input regarding the app's compatibility with fitness trackers is valuable, and I'll ensure to pass it along to the relevant team for consideration. We're continually working to enhance our app, and user feedback plays a crucial role in that process. If you ever have more suggestions or need further assistance, feel free to reach out. We're here to support you on your health and fitness journey. Thank you for being part of Reverse Health!
  • Scammed!

    Tbh, I am so disappointed! I paid for the program for 6 months. I downloaded the app and after 1 day knew that this program was not sustainable for my lifestyle. I contacted RH (which their customer service seemed like nothing but poor AI). After about 5 rounds of me saying this wasn't the program for me because it involved too much prep work (nearly 2 hours everyday for a vegan diet) ... they kept trying to extend my service for no additional money - first a full year, then forever - basically, they DID NOT WANT TO GIVE ME MY MONEY BACK, whatever it took. When I was adamant that no amount of time with this program would make it fit my lifestyle, then I get the email that there would be no refund because I downloaded the app. I contacted PayPal and still RH refused so I had to escalate it to Paypal to see what they can do. I paid for 6 months and after 1 day - 1 DAY!!!! - changed my mind. This company is a scam!

    Developer Response

    I'm truly sorry to hear about your disappointment and the challenges you've faced with our program. Your feedback is important, and I want to address your concerns. I apologize for any frustration caused during the refund process. To ensure we resolve this matter promptly, could you please email us at feedback@reversegroup.io with your details? We'll investigate and work towards a resolution.
  • Misleading

    This app is not a good food tracking app. It has a very prescriptive meal plan with some options to swap out meals for other options. If you don’t eat something on their meal plan, the only way to log it is through an essay-style box. This is nothing like some other popular options available that I have also tried. As a single mom with a very busy lifestyle, the features I was looking for are not here. I wanted a quick efficient way to log my food with some support and suggestions for making healthier choices. I don’t like this at all. There is no free trial so if you sign up, you will be charged and they will refuse to refund your money, even if you request a cancellation within less than an hour of downloading the app. Make sure you understand what this is before you download it. I made a big mistake and regret it.

    Developer Response

    I'm sorry to hear about your challenges with the app, and I appreciate you sharing your feedback. Your experience is important to us, and we want to address your concerns. To assist you further and explore potential solutions, could you please email us at feedback@reversegroup.io with more details about the issues you're facing? We'll do our best to understand and address your specific needs.
  • Reverse Health for Women

    I’ve just completed my first week with Reverse Health and I think I’ve finally found a program that will work for me. I really like the information about health they provide, the workouts they include, the ease of the recipes, but my favorite is FB community. Being a newbie, I have sooo many questions at first, and Freya with Customer Service has been quick to respond and helpful. I feel like I know her personally 😄

    Developer Response

    Congratulations on completing your first week with Reverse Health! We're thrilled to hear that you've found a program that resonates with you. Your positive feedback about the health information, workouts, easy recipes, and the FB community is truly appreciated. We're especially glad to know that Freya from Customer Service has been quick to respond and helpful. It's fantastic that you feel a personal connection.