Starting up
Very impressed and fulfilled my daily activity!
Thank you for your support
Maz
Response from developer
Thank you for your kind words! We’re glad to hear that you received quick support and were able to complete your daily activity. We’re always here to help and happy we could assist you!
Options
Response from developer
Thanks for sharing your perspective! We're always looking for ways to improve, and if you're able to provide more detailed feedback, it would really help us enhance the app for everyone. Feel free to drop us an email at feedback@reversegroup.io.
App froze
Response from developer
Thanks for pointing this out! The freezing issue after the “Congratulations” screen has been fixed in our latest update. Please update your app to version 2.20.2 and reopen it to continue. If you encounter any further issues, feel free to email us at help@reverse.health with your order number, and we’ll be happy to assist. Thanks for your patience!
Freezes on congratulations screen
Response from developer
Thanks for sharing your experience! We understand how frustrating it must be to get stuck on the congratulations screen. This issue has been addressed in our latest update, so please ensure your app is up to date. If you haven't already, try updating to version 2.20.2, and then restart the app. If you still encounter problems, don't hesitate to reach out to us at help@reverse.health. We want to help you get the most out of your trial!
Don’t waste your money!
I found that the app was targeted towards women who have menopause but are typically a beginner and has never lift a weight or climbed a set of stairs.
The exercise are at most basic and if the app had anything more advance to offer or something would at least make your feel a little burn, it was too difficult to find it.
For the nutrition side of things I felt as it was recipes for people eating ultra processed food every day. I’m not almond mum but I still like to mindful when it comes to what I eat - trust me I love a sweet treat! But this app doesn’t do any of that. Its recipes are not only bland but it lacks any vitamins and minerals and substitutes it for high calorie foods but small portions of it - e.g. lunch will be a 1 bagel and 1 tbsp of cream cheese.
I wish they had a free trial so I could see what I was signing up for and a little more research towards what women need to eat during this time of their life would be nice.
If your a women in menopause, or any other women looking for a lifestyle change: please don’t purchase this app! You won’t get what your looking for and especially considering the price, it’s not worth your money.
Response from developer
We appreciate you sharing your thoughts and feedback. Your feedback about the exercise difficulty and recipe variety is valuable, and we've passed it along to our development team as we work on introducing more advanced workout options and a wider variety of balanced recipes. We understand that everyone’s preferences and needs are different, especially when it comes to fitness levels and dietary habits. Our goal is to offer flexibility and options that cater to a wide range of users, and we’re actively working on updates to better serve those needs. While we don’t offer a free trial at the moment, we do have an affordable introductory price for the first month, allowing users to explore the app before committing long-term. If there’s anything else you’d like to share, we’d love to hear more from you as we continue to make improvements.
Moving feature
Response from developer
Thanks so much for your feedback and the 4-star rating! 😊 We’re glad you’re enjoying the exercise feature, and we hear you on wanting to add multiple exercises and track minutes. That’s a great suggestion. Our team is always working on ways to improve, so stay tuned—more updates could be on the way. Keep up the awesome work with your fitness journey 💪
ReverseHealth app
Weight tracker - would be better if the user could see more than the last few days of weight. i.e. to be able to view weight logs from the commencement of tracking. Weight can go up & down in a week but if the user can see the picture generally across the weeks / months weight it’s encouraging.
Meal logs - substitutes (even from the apps recipes) are not consistently able to be selected - even if they’ve been marked as ‘favourites’.
Also who has 30+ minutes to prepare breakfast on weekdays?? Need more options that are quick or at least pre-prepable.
Would be helpful if there was a filter option to choose lunchbox (ie cold) option recipe lists for workdays & then choose the longer, hot food options for non-work days / evenings.
Thanks
Response from developer
Thank you so much for your detailed feedback! We’re thrilled that you’re enjoying the daily logging, tips, and encouragements, and that the “progress, not perfection” reminder is helpful to you. Regarding the weight tracker, we agree that being able to see long-term progress is important. We’ll pass this feedback on to our development team for future updates. As for the meal options, we already have quick meal recipes available! Just reach out to us, and we can adjust your meal plan to include faster options that fit your busy schedule. Your idea about filtering for lunchbox-friendly and longer prep options is also great, and we’ll make sure it’s considered for future improvements. If you have any other questions or need help adjusting your plan, feel free to reach out to us at help@reverse.health.
I wish I’d joined earlier
Response from developer
Thank you so much for sharing your experience! We’re incredibly happy to hear that you’re loving the program and that it’s already having such a positive impact on your body. It’s inspiring to see your determination despite your injury, and we’re glad that the workouts are helping you rebuild strength from head to toe. If you ever need any assistance or have questions as you continue on your journey, feel free to reach out to us at help@reverse.health. We’re excited to support you every step of the way!
Dodgy automated charges
Response from developer
Thank you for your feedback. The pricing and auto-renewal details are clearly displayed on our checkout page before any payment is made. Like many apps, we use auto-renewal to ensure uninterrupted access to our services, but you are in control of your subscription and can cancel it at any time to avoid future charges. If you believe there has been an error with your charge or cancellation, please contact May at feedback@reversegroup.io. Our accounts team will review your case and work towards a resolution. In case you want to request a refund please follow these steps: https://help.reverse.health/en/articles/7218658-refund-policy
My fitness journey ♥️
Response from developer
Woohoo! 🎉 We're so happy to hear that you're loving our app! 😊 Your positive energy is exactly what we love to see. Keep enjoying all the features, and know we're here to cheer you on every step of the way! You've got this! 💪 Keep shining! 🌟
