My LoanCare Go User Reviews

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  • Loan Care

    Thank you Loan Care. Your app is the easiest login, search and pay app I’ve ever used. I’m 51 and I have always enjoyed the hand to hand; face to face method. Computers and it’s advance technology has made life simpler and faster for the next generation and the next as it continuously progresses. I’m happy to see that you’ve simplified the payment process for your customers. Five stars!
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  • Upload Tax Notice

    I'm giving this app one star because it is incredibly difficult to navigate. The interface is confusing, and it's not easy to figure out where to upload important documents like tax notices. The steps are unclear, and the overall user experience is frustrating. This app needs a lot of improvement to be useful.
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  • Best to shop around

    This company does not post your payment til the due date even if you pay a week in advance. They don’t offer bi monthly payments.
  • Great App

    It’s better than the last application. Easy to use takes minute to make a payment.

    Developer Response

    We're always working hard to improve the app. Thanks for your download and feedback.
  • Loancare

    Nice website easy to navigate I wish it was easier to get another mortgage.

    Developer Response

    We're always working hard to improve the app. Thanks for your download and feedback.
  • App is Horrible and Website is Worse

    I tried to pay my mortgage via the website and successfully signed on I thought until it asked for the SMS passcode which successfully generated but when I enter it, the page would freeze up and eventually ask if I didn’t receive the passcode. I tried more than ten times between two internet platforms to no avail. So I said let me try the app. I successfully logged onto the app. It kept trying my facial recognition to push the transaction through but would return with an “oops something went wrong” message. I decided to try it one last time and it worked. I just paid another mortgage for another bank within a 20 second window and received a success email. Please do better! It doesn’t help when all mediums for making payments are tedious and don’t work!
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    Developer Response

    Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at socialsupport@loancare.net. Thank you.
  • LoanCare app

    This was my first time using the app but I can say that it’s very easy, quick and simple to use.

    Developer Response

    We're always working hard to improve the app. Thanks for your download and feedback.
  • House note made easy

    Love it set up for payments on time thank you

    Developer Response

    Hi, thank you very much for your feedback.
  • So irritating

    Every time I try to sign on I go in circles just to make my payment. It is always obvious that you have my password saved because you notify me multiple times, yet when I try to sign in I have to try to login over and over again, loancare says I can’t login “at this time”. It does this over and over again. Why?!
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    Developer Response

    Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at socialsupport@loancare.net. Thank you.
  • App review

    Needs improvement on customizing the payment amount, “other amount” it doesn’t have an option if you want to add extra like it did before on the other app

    Developer Response

    We're always working hard to improve the app. Thanks for your download and feedback.

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