Leave a Review My LoanCare Go
LoanCare
I extremely appreciate this app, it makes everything so much easier and very convenient! I hope it never changes and if it does I hope it’s for the better!La La Tia
Developer Response
Thank you very much for your 5-star review!!!Loan Care is bad.
At Loan Care the people and company lack basic competence. There is no accountability - when I call in for help it is exercise in futility and frustration. I have to speak to different customer service rep each time and no one has a clue as to what is going on.Rentacop747
Developer Response
Hi, we're sorry to hear that and we would love to take a look into your concerns. Please reach out to our customer support team at socialsupport@loancare.net. Please provide us with more details on your issue.New app
I was very skeptical and expected a terrible experience based on the reviews for this app. I am pleasantly surprised. I was able to make my payment easily, all account info was saved, and my tax documents were easily accessible. People just don’t like change, and that’s okay too. This app does what it’s supposed to!Show lessD'paul_mommy
Developer Response
Thank you very much for your 5-star review!!!Yser Friendly app
I find it very easy to use. All the information related to your loan is in one place.Zeeshanr
Developer Response
Thank you very much for your 5-star review!!!Lack of additional payment options
Additional payment is either nonexistent or more difficult to find than previous app.eBay user 12345
Developer Response
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at socialsupport@loancare.net.Garbage Sign In Loop
Absolutely dysfunctional - continually locks your account. Fix it.Ipukucherembo
Developer Response
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at socialsupport@loancare.net. Please provide us with more details on your issue.Dishonest company
I’m willing to take a higher interest rate to get away from them. PMI removal went 80% LTV, to 78% LTV, then to 75% LTV. They just move it every time I hit the target. I’m done. I’ll give up my 3.5 % interest rate to get away from these crooks.
And no response from the developed response email…Gibsonpaul
Developer Response
We apologize to hear about your PMI removal request. We’d like to know more and try to assist you in any way possible. Please contact us at socialsupport@loancare.net and we will research your PMI removal request.Give us a mortgage calculator!
Give us a mortgage calculator within the app just like the one y’all removed from the browser.CH1N090
Developer Response
We're always working hard to improve the app. Thanks for your download and feedback.Concern
It seems to be working fine nowSupporting menu
Developer Response
We apologize to hear your experience with the app was anything less than satisfactory. We’d like to know if you are still experiencing sign in issues. Please contact us at socialsupport@loancare.net and we will make sure that it is directed to the correct department.No keyboard
Cannot login because there isn’t a keyboard to type!!!! Whoever made this app, get a new job.Jaejoon125
Developer Response
I'm sorry that you were disappointed with your experience. Please allow us to take a closer look at this for you. Please contact us at socialsupport@loancare.net with your information so we're able to best assist you. Thank you.
