Leave a Review Liv X Mobile Banking App
Horrible
Worst change they could have made. The new app makes me want to withdraw all my money and switch to another bank.jay sajnani
Developer Response
Hi Jay, we are concerned to know about this. We are here to assist you. Please call us at +971600521212 or write to us on service@liv.me from your registered email ID with bank. kindly mention reference number LBA-00392 in email subject.Unprofessional
The developers don't seem to have idea on how to set functions for an app. Its like you keep sending pop ups to check out your new app only for the disastrous over design you have to show us.
When old app just got perfectly stable and finally understandable you decided to cancel it out.
Please just give us option to go back to out app in an update and also simple place to check our saving and all data. Not just consumer based marketing data.Show less_Anandji_
Developer Response
Hi Anand, regular updates are needed to ensure we keep up with advances in software. Also, updates are necessary to make new features and enhanced banking experience to our customers. If you are facing any application issue, kindly call us at 600521212 or please write to us at service@liv.me from your registered email address under reference number LBA-00390.Bad decision
Can I go back to the old app@cmb _
Developer Response
We are moving to a better technology platform with enhanced security features for a more convenient banking experience in the upcoming releases. If you are facing any application issue, kindly call us at +971600521212. or write to us at service@liv.me using your email ID registered with the bank and mention this reference LBA-00381.Extremely disappointed
In the same way as ENBD have ruined their app, Liv have now gone down the same path with this “X” version. Why don’t you listen to the thousands to reviews on both ENBD X and Liv X which have been provided by customers and allow up to download the old app again whilst you put some time and effort into developing an app which is actually an improvement on the previous one. It would be unsurprising if you lost a lot of customers due to this downgrade - I will be one of them!Show lessJon :(
Developer Response
Hi, your feedback is important and help us to improve our App services. We would like to know more about your experience. Please call us at +971600521212 or write to us at service@liv.me from your registered email ID for us to address your concerns. Kindly mention this reference number LBA-00362 in the subject of your email.Liv X app not working.
The app is ridiculous, it’s completely bugging, I have money in my goal account and it’s the 2nd day I’ve tried to remove money from goal account to my current account and it says completed and Nothing happens, I tried getting in touch via chat, and the chat just keeps getting closed after some time with no response. This is completely ridiculous. My money is saved in goal account which I cannot access. How am I suppose to pay for my day to day expenses.Show lessAce77444444
Developer Response
Hi, we never intended for you to have such an experience with us. Please call us at +971600521212 or write to us on service@liv.me from your registered email ID and our team will respond to you immediately. Kindly mention this reference number LBA-00361 in the subject of your email.Useless
I set up LIV to have accounts for my teenage daughters. It worked fine. Now LIV X, I can’t set up the Young Accounts, just says documents processing, click on the young account for update which just starts right back at the beginning. The old app was excellent. This is useless and no way to connect to anyone to help.
Very frustratingShow lessmai99mi
Developer Response
Hi, Liv Lite App is the upgraded version of Liv Young App. If you (parent account) have already migrated to Liv X Mobile Banking App , you can simply download the latest Liv Lite App from App store for kids and login with the existing Liv Young credentials. If you are facing any challenges, we request you to please call us at +971600521212 or write to us on service@liv.me with details of your concerns so that we can get in touch with you to assist you further. Please mention reference number LBA-00359 in email subject. Hope this helps.The new app
I am shocked of how terrible is the new app
Thank youmesk v6
Developer Response
We apologize for the disappointment. We would like to know more about your experience. kindly call/ WhatsApp us at +971600521212 or share details of your issue at service@liv.me and mention reference LBA-00357 in email subject.Dysfunctional app and bad costumer service
This banking app does not work. I have applied for an account just a day ago because they advertise digital banking as they are the easiest? and its already giving me all the unnecessary headache and confusion, the app is crashing all the time, the app took my personal information first, then they denied for the account opening, but within two hours they send an email saying the account has been opened! I cannot access the account even tho i tried using the same password that i used for setting up the account! Costumer service is a bot! Because they dont understand my problem or are being helpful at all! Super frustrating because they keep giving misleading information and guidance!Show lessTamreii
Developer Response
Hi Tamreii, we are concerned to know about this. We are here to assist you. Please call/WhatsApp us at +971600521212 or write to us on service@liv.me from your registered email ID with bank. kindly mention reference number LBA-00344 in email subject.Didn’t work
I downloaded this App and my account migrated to liv x and lost access to both Apps. Call center is still can not grant me accessbu khamis
Developer Response
Hi, thank you for reaching out to us. As we cannot send a private message on the App store, request you to call/WhatsApp us at +971600521212 or write to us on service@liv.me from your registered email address and mention reference number LBA-00343 in email subject. We hear you and we really want you to have a positive experience with us.The new app is ☹️
The new app is far too complicated and delayed. There is no confirmation alert and the text message to correspond is coming too late.MellieBJ
Developer Response
Thank you for bringing this to our attention. We regret the inconvenience you had to face. We would like to know more about your experience. Kindly call us on 600521212 from your registered mobile number for immediate assistance or write to us at connect@liv.me from your email ID registered with the bank so we can support you right away. Alternatively, you may also WhatsApp us at 971600521212. Hope this helps.
