TripSource User Reviews

TripSource
TripSource
BCD Travel Services BV

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  • Useless

    Couldn't complete registration as I never received confirmation email even after several attempts. Admin support were unable to resolve this. Other apps are available so I will use something else.

    Developer Response

    We strive to provide excellent customer service at all times and we'd like to apologize for not resolving your issue. Please contact us at TripSourceInfo@bcdtravel.com and we'll escalate your request right away.
  • Great app

    Great app

    Really useful, easy to navigate
  • Good start and will get better

    Mid Sept 2017: Great quick response from the developers. You can edit names using the share icon. And my search for non London hotels must have been a blip as it found hotels abroad no problem. Liking it!

    Early Sept 2017: I've been using Tripcase and was happy to see BCD produce this. Couple of early things to improve. Hotel searching - I wanted my Madrid hotel but it would only provide London results. Would also be good to merge trips and have opportunity to rename - I booked my return flight separately but cannot combine with outward flight.
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    Developer Response

    We’d like to look into your hotel concern, but we need a little more info. Will you share this information with us via email at TripSourceInfo@bcdtravel.com? 1. Which hotel in Madrid were you looking for, and which dates? 2. What is your SMID? You can find this by going into the Account Section > About > App Version. Thanks!
  • Kim

    Excellent reminders! Almost forgot to checkin online 24 hrs prior, and TS reminded me. Love this tool
  • Pretty good

    I like the wallets with to hold the different part of your trip in but it would be nice to be able to merge them when a trip is split over multiple wallets.

    The updates on flights and gates are quite handy but only seem to work with certain airlines.
  • So so

    The app may work better if not connected to Lennox. I have only used it through them, was good at first and went down hill each use

    Developer Response

    We'd love to hear more about the issues you're running into. Email us at TripSourceInfo@bcdtravel.com and we'll help get these resolved.
  • πŸ‘πŸ»πŸ‘πŸ»

    Smashing cheers
  • Epic fail from the start

    Won't let me login (button disabled) despite having a valid account and keeps popping up messages asking me to register.
  • Linking issues

    App was good in the beginning but then flights started to drop from the app. It would either show my flight going to my destination or my return flight but not both. Emailed customer service for help but got no response.
  • Great travel app

    I use the app for business and it's great. Keeps all your trips in one folder. Also informs you if your flight time changes etc.

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