EconomyBookings User Reviews

BOOKING GROUP, SIA

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3 times’s a charm.

I used econ booking 3 times and it has been easy, fast, inexpensive, and a pleasure. My next one is in SF and I expect no problems.

G Irene

7 years ago

Response from developer

Thank you so much for the positive feedback! We're delighted to hear that you've had such seamless experiences with us. Rest assured, we'll do our best to ensure your next booking in SF goes just as smoothly. Safe travels!

Do not book with this company

Do not book with this company or Easirent at Edinburgh Airport unless you want to be cheated. I did not car I had booked even though paid in advance and took out their extra insurance. They made me pay extra even tough the receipt stated I had nothing to pay. Plus they keep on taking down reviews as they are all negative. Their customer service is extremely poor they only want to take your money. Avoid this company. Apple should remove their app.

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daveinyokohama

7 years ago

Response from developer

I'm truly sorry to hear about your negative experience with us. I assure you this is not the level of service we strive to provide and I want to make this right. Could you please send an email with all the details to reservations@bookinggroup.com? We'll thoroughly investigate your concerns and provide a resolution as quickly as possible.

Very bad company and cheating

Not one star but minus 5 star. Be careful when deal with them. They stole 500 $ from me!

Saleh 123456

7 years ago

Response from developer

I'm truly sorry to hear about your experience, and I understand your frustration. Rest assured, we genuinely want to help you resolve this issue. Please email us at reservations@bookinggroup.com with your booking details, and we'll investigate the matter thoroughly.

Unbeatable prices, smooth transaction.

Sorry the first user had such a horrible experience. I’ve booked with them twice, now, once in Honolulu and a second time in Philadelphia. Both went off without a hitch and I had no problems. Would book with the again. The prices were unbeatable. Yes, the transaction is through Latvia, but a friend who works at PayPal and has extensive ecommerce expertise explained to me that it was totally legit.

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Waldomommy

7 years ago

Response from developer

We're thrilled to hear about your positive experiences with EconomyBookings in Honolulu and Philadelphia. It's great to see loyal customers like you appreciating our competitive pricing and seamless service. Thank you for your trust and we look forward to assisting you with your future car rentals!

NEVER USE!!! Stole my money

Within hours of reserving my car, there was over $2500 in charges from Taiwan AND they had somehow scammed my phone number and I had over $50 in charges on my phone bill. DO NOT use them, contact the rental place directly!!! They are a bunch of hackers hiding in Taiwan!!!’

Peligreeno

7 years ago

Response from developer

I'm truly sorry to hear about the unfortunate experience you've had. Please rest assured that at EconomyBookings, we take such allegations very seriously. I kindly request you to send all the relevant information to reservations@bookinggroup.com, so our team can thoroughly investigate this matter and work on resolving it for you.

Great Prices

I travel frequently, and have not found a company that offered better prices than this one. I was skeptical in the beginning because you're dealing with an international company, but had zero problems. I am thankful to have found them.

$:)@&/ !!!

7 years ago

Complete SCAM! Don't do it!

The prices may seem great, but they are not real! They will quote you prices without taxes and you will end up paying the same or more if you just went to the rental car company directly (why bother with this company then?!?!) Also, they claim to charge you for the rental, but the rental company will also charge you!

They will also place a recurring charge on your credit card for some bogus service!!

TOTAL SCAM! AVOID! Oh, and the app is total rubbish.

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Tomtom123d

8 years ago

Not Helpful

Tried a couple times to make a booking through this app and it crashed every time. Gave up and chose another provider.

VADS02

8 years ago

Response from developer

I'm really sorry to hear about the difficulties you've been experiencing with our app. We appreciate your patience and would love the opportunity to rectify this issue for you. Could you please drop an email with the problem details to reservations@bookinggroup.com? Our team will handle it promptly.

Don't rent from this company

Just don't. I had a problem with a rental company and couldn't rent a car that I reserved through this company. I called the customer service but no one responded. I emailed them and they responded me after 3wks just to say that it's none of their business and wouldn't give me a refund. I'm questioning whether this company is a shame.

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Ejang01

8 years ago

Response from developer

I'm truly sorry to hear about your frustrating experience. It's unusual for our customer service to be unresponsive, as we value every customer. I'd like to help rectify this issue for you. Could you please send a detailed email to reservations@bookinggroup.com, and we'll make sure to look into your case promptly and work out the best solution possible.

Zero stars. Avoid this company.

Thought I had gotten a great deal, but it was a complete scam. Charged significantly more than what I was quoted. I was promised a refund at the time of the rental, then they denied it, then they changed again and said it was the responsibility of the destination rental company (they only do the booking). Calls go unanswered or you get "transferred" to a line where no one answers. Emails get answered weeks later, if at all. BBB has been contacted. Read the reviews online and understand that you are taking a HUGE risk with this company.

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Goalie3133