Deseret First CU Mobile User Reviews

Deseret First CU Mobile
Deseret First CU Mobile
Deseret First Credit Union Inc.

Reviews Summary

Top reviews

Mobile options

It would be nice to have scheduling payments through the phone. As far as I know I have to do it on a computer to adjust or create automatic payments.

Easy to navigate.

Soooo easy to navigate and transfer funds between accounts; as in, the interface is intuitive. So: user friendliness, a perfect 10/10. Speed I give it a 4/10 most days, but on the good days I give it a 6/10 and on bad days I give it a 0/10. It just completely crashes sometimes. Also it’s a little weird how if I just checked my balance and want to transfer funds, I have to close the app out and open it again, because when I return to my dash the β€œtransfer” option isn’t available anymore once I’ve checked my balance.
But that said- yes. Way to go on easiness to navigate that’s a tough one to nail, I think. Good work. Well laid out and intuitive, just how I like it.
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Best Banking App I’ve Ever Used

I love this app. It’s very clean and user-friendly. Everything is where I expect it to be and works how I expect it to work. I really wish my other banking apps were so clean.

Love mobile deposit

I love that I can deposit checks from anywhere. I also love mobile bill pay. Life can be easy no matter where you live.

App needs HELP!

Wow. For such a good credit union I am surprised their app is so horrible. Limited options to control your bank account. Also a pain to log into for the first time. It gave me login questions BEFORE I could input my password because it's a new phone, and it "doesn't recognize" my device as one I have used before. The security questions don't apply very well and are very vague. I am also having the same issue on my computer because it also doesn't recognize my computer. I literally have to wait until their office is open to reset my password, which I know but was never allowed to input because of the dumb security questions. I thought the point of the app was to be able to Have access whenever you needed it. This is not the first time this has happened. I have only had this app for 6 minutes months and I never use it because I hate it. I use another bank's app and they have high security, but it is not this difficult to use. They should model their app after Bank of American Fork's apps. Seriously DFCU's app is cheap and unhelpful.
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Nice app

We do not live close to a branch of DFCU. We can, however, always use the app. They have made it easier to use for mobile deposits and getting information on accounts. The updates have been very helpful.

Loving the updates!!

At first this was was just handy to view my account summary but with recent updates I love all the new features! And will continue to love this bank!!

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