Leave a Review Auntie Anne’s Rewards
Coupons never work
This is the second time I’ve tried to use the TMobile Tuesday coupon. A few months ago when it was offered it never loaded in the app. I checked before going this time to make sure it was actually in the app. The cashier scanned it and it didn’t work, called her manager and lied saying the coupon didn’t have an expiration time when it clearly says it expired 11:59pm et on 8/30. The store closes at 8pm which is way before the expiration and yet the cashier decided not to honor the coupon. Why would I waste my time shopping somewhere that doesn’t honor their own coupons.Show lessbbuttersx
Bad customer experience
Mall stand opens at 11:00, does not usually have any pretzels until 11:30. They don’t have my fave pizza bites until about 12:00…. They are worth waiting for. Tried to use redeemed coupon for free bites at 12:34 was told not ready had to wait another 20 min. Coupon then expired and when I complained that I have been waiting since 11:30 for some to be made she said well they have been busy but they are done now but I don’t like your attitude so I refuse to serve you and told me to leave. Wow!! Whatever happened to customer service!Show lessPretzel bites wanted
Great Experience
I recently visited the Auntie Anne’s location at Mid Rivers Mall. The staff here were very polite and helpful when taking my order. The food was hot and fresh and it was given to me in a timely manner. The store was in great condition, I can tell the manager of the store keeps it very clean and organized. I would highly recommend going to this location for pretzels!Show lessTaniaPresley