Vivint
Never works in time to see who is at the door.
Door Bell doesn’t ring.
Customer service is really nonexistent.
Considering the price I pay, Vivint need to do much BETTER!!!!
Door Bell doesn’t ring.
Customer service is really nonexistent.
Considering the price I pay, Vivint need to do much BETTER!!!!
Terrible since Telus take over
Cameras go offline, have to rebooted through APP, as we’re out of the country. Camera’s say their back online but they’re not synced to the APP & they are still showing images from days ago. Tech support couldn’t give me any phone number that will work from outside North America. The whole reason we have a system in the first place. We’re away 1 week & something always goes down.
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Trying to cancel but no luck
The salesman came here he lied about the contract when my husband signed it. He had to pay double what he was told. Tried to cancel it multiple times the customer service on phone said we are cancelled but still haven’t send us the cancelled contact and it is still Charing us. And if we want out of the contract we have to payout the equipment. It’s been 5 years and they haven’t sent a person to do any maintenance. Our smoke detector went off and took forever to get in hold of customer service and all they told me was to reset it and they didn’t even send a person to inspect my device. App is trash always crash…overall not satisfy with the company.
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