Can not even login
This is the first time I wrote an review for an APP, this company seems to have no customer support and IT , I have reset my ID and PW 20+ times as they instructed , but still , can not login . Every time I have reset the PW , it shows reset successfully . But I can never login . Trash for sure .
Will not recognize user name or password
Can’t use the app if it doesn’t let me in! I’ve reset password 3x after creating account and still have not been able to access y account.
Wow: first time I’ve seen an ap go backwards!
No stars if that works! No idea what these people were thinking! Why develop and release a new version of an ap that is a quantum leap backwards. Almost impossible w this version to get basic info, umm, gym hours?!? Doh!
Checking in error
Won’t let me switch phones for checking in. Says see someone at the front desk but they’re clueless too. Got a new phone and it won’t let me use the apps contactless check in
“Share details” is screwed up
Need to fix the “share details” on the racquetball reservations - it does not work anymore.
Decent gym app
I’m guessing that there’s been improvements after reading other complaints about the City Sports app. I’m able to see gym hours, my membership info, club locations, manager names, etc. I find signing in with my phone convenient too.
GARBAGE APP
cant even login or recover using the app... garbage...
Easily the worst and most useless app you are forced to use
Read above. The most basic and vital information is hidden, try finding gym hours- I challenge you! Useless information is easiest to access. Instead of simple lists, you get a map inconveniently zoomed out.
Membership
The only thing this app is useful for is putting your ID card on your phone/watch. But every phone update it will stop working, and you can’t fix it without deleting it and reinstalling and re-logging in.
They won’t stop charging me!!!
I’ve tried to cancel my membership since November 2018....it’s now July 2019. No way to cancel or delete credit card from account through app. In person promises were made and never kept. This is why I hate joining gyms...every one of them is a scam.
