Randomly starts blocking all calls!
The app quit working and started blocking all calls. There’s no way to see this is happening because it doesn’t tell you when it’s blocked calls and the calls don’t show up in recent cal history. I only figured it out after someone called my home phone to ask why I didn’t answer my iPhone. At that point, after troubleshooting, I realized I wasn’t receiving any calls at all on my iPhone, but to the person calling, it rings like normal and then goes to voicemail. In troubleshooting that issue, I tried to turn off spam filtering and it wouldn’t turn off. That allowed me to realize it’s probably what was causing the issue so I uninstalled it and bingo. I started receiving calls again.
I reinstalled it a few days later and it worked for about a week before it started blocking all calls again! I’ve uninstalled it for good now.
In addition, you can’t block #’s with the app. Verizon requires you to pay a monthly fee to block more than a small amount of #’s (I think it’s 10). It’s unethical to charge consumers to stop unwanted calls because it shows you have no incentive to help fix the issue of spam calls since you’re using them to make money. How long before Verizon starts helping spammers so the problem becomes some bad all Verizon customers are forced to sign up for their blocking service?
I reinstalled it a few days later and it worked for about a week before it started blocking all calls again! I’ve uninstalled it for good now.
In addition, you can’t block #’s with the app. Verizon requires you to pay a monthly fee to block more than a small amount of #’s (I think it’s 10). It’s unethical to charge consumers to stop unwanted calls because it shows you have no incentive to help fix the issue of spam calls since you’re using them to make money. How long before Verizon starts helping spammers so the problem becomes some bad all Verizon customers are forced to sign up for their blocking service?
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Can’t see who’s auto blocked!
I was paying for the premium call filter and it was working just fine. I did get a few calls slip through but that is to be expected with spoof callers as well as I found it annoying that they could still leave voicemails but overall I was happy. That was until today. We just recently experienced an earthquake and I tried to call my sister and boyfriend and I got a Verizon error message. I was confused and thought maybe something happened and my bill didn’t get paid so I check, nope, I was fine. I tried calling my mom and dad and that worked which was even more confusing. Finally after troubleshooting I went to the app and removed the blocking feature and I was able to make a call. The annoying thing about is I let the app auto block for me so nothing showed up on my block list but when I turned off I could call. So annoying! The app should have shown me what numbers were being auto blocked so if there was a mistake I could fix it but it didn’t. I don’t know if it’s because I’m an iPhone user or what but that was annoying and alarming considering what just happened.
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Not working as advertised
I was trying to find a spot to write to you instead of writing it publicly, but since I can’t find a contact for this app specifically anywhere, here we go. If you are going to give the option of block ALL spam, than anything with spam in the name (Including potential spam) should be blocked. Right now I’m paying extra money every month to still be disturbed with spam call but at least get to know they may be spam. I don’t want to see them at all even if it means missing a call or two; they can leave a message! Please fix it or add another ultra layer that reads, “will absolutely block all calls with spam in the name. Are you really, really sure you want this?!?”, and I will gladly click YES I DO! Right now, this isn’t worth the extra I pay to Verizon to have the subscription, and I won’t keep it much longer if this continues. I don’t want to even see potential spam. Thank you for listening.
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App works as it should.
I see a lot of really bad reviews. A lot. And they are all coming from pretentious individuals who believe everything should be handed to them. So let’s settle this. Your number is public information. It can be found easily. Spam calls, robo-calls, whatever you want to label it, are not very different from spam emails. You’re going to get them. This app will help keep the amount of those calls from coming through, but it doesn’t stop them all. It can’t, realistically. I’ve been issuing since day one, and as time goes on, I get less and less spam calls. If you’re using this app, do your part and report those spam numbers as they come it. That’s how the database is built. By the consumer. Is that too much work for you? Then drop your service with Verizon, toss you phone in the trash, and start using smoke signals. Because that is the ONLY way you can stop all the spam calls.
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Doesn’t work, plus can’t see number as phone is ringing
I have the paid version, set to highest level of protection. I get multiple calls a day that are robo or spam and so far this hasn’t caught one of them. The most annoying part is while my phone is ringing it shows up as “unknown name” and shows the city and state but not the phone number, so I have to decline the call to see what the number was and wether I should’ve answered it. It also is a huge pain to “report” a number as spam- you have to select the call from your call log, “share” it with call filter, add it to your list (which involves selecting multiple answers), THEN you have to choose to report it (which also involves selecting answers). Oh, and when Verizon suggests you uninstall and reinstall the app to see if that fixes the number not showing up, your list disappears and you have to do it all over again...
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Not so good
First off, almost every time you launch the app it demands your contact list, which in this day and age is obviously not a good idea to provide! YES, you can click cancel & get the app to work OK without providing Verizon your personal contact list. Obviously, their network should be perfectly good enough for detecting SPAM & other bad guys, without having to grab your contact list. Anyone who has ever gotten a junk email from LinkedIn knows that! I think also that the app is way too complicated to use, and requires multiple steps for flagging spam & other badness – but I suppose it’s better than nothing. My free trial for all the highfalutin stuff just expired, so I’ll see how useful it is without paying any additional money on an on going basis... R
eally, Verizon really dropped the ball on this one...
eally, Verizon really dropped the ball on this one...
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What a waste of time? Really Verizon?
With the number of spam robo-calls increasing every day on my iPhone, I read about Verizon’s Call Filter and hoped it would eliminate most of those annoying calls. (By the way, I had to get rid of our land line due to the deluge of robo-calls and spam calls.). I called Verizon and was assured the app worked well. I decided NOT to get the Premium version (thankfully) and gave it a shot. Well, a week later maybe 2 spam calls were flagged. The majority were let through as normal calls. Consumers deserve a solution that really works. I blame companies like Verizon, AT&T, Sprint for not being 100% proactively committed to eliminating this growing problem.
Pretty aggravating when you can’t answer the phone because 80% of incoming calls are spam calls. Factor in the possibility that your cell number is also your business number and the problem is magnified.
All that said, folks, trust me that this app is a complete waste as it doesn’t come near being a “call filter”. Shame on you Verizon!
Pretty aggravating when you can’t answer the phone because 80% of incoming calls are spam calls. Factor in the possibility that your cell number is also your business number and the problem is magnified.
All that said, folks, trust me that this app is a complete waste as it doesn’t come near being a “call filter”. Shame on you Verizon!
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Working good for me
I installed this app after a friend suggested it, and it is working for me. I think it blocks calls without showing you in your call history, which is why it may not appear to be working. I’ve had two voicemails from spam numbers in the last two days where I never got the call and the call isn’t listed in my history, but the voicemail is there and it is marked as spam by “call filter.” It would be nice if you could see the blocked calls either in a notification or from within the app. That’s the only reason I gave 4 instead of 5 stars...it could be blocking more calls and I wouldn’t know if the caller doesn’t leave a voicemail.
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Seriously!?
The solution to fix all these scam and telemarking calls is to charge us more money? How convenient! So I decided use the free version, and for the past two weeks, around 10am I’ve been getting a call from the same number (fail #1), so I did a google search and sure enough the number is in fact a number that should be blocked by this service (fail #2). So I decided to go into the app to add this number, and it says I cannot and that I need the premium service to add a number (fail #3).
Version, wouldn’t you want your customers to let you know about a number that’s getting through? Wouldn’t you want to stop that number from calling your millions of customers?
I guess $2.99 is worth more than providing a service that everyone is expecting. This app is useless in my opinion. And the premium subscription should be free to ALL your customers!
Version, wouldn’t you want your customers to let you know about a number that’s getting through? Wouldn’t you want to stop that number from calling your millions of customers?
I guess $2.99 is worth more than providing a service that everyone is expecting. This app is useless in my opinion. And the premium subscription should be free to ALL your customers!
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STILL no eSIM support.
Although the most recent update (which I’m running) claims to fix this issue, the app still DOES NOT work if you use eSIM as your only line. I reserve my physical SIM slot for my secondary (foreign) line, which is necessary because my foreign carrier does not support eSIM, and also I prefer to keep that line “off” when I'm in the USA, which is generally not supposed to be an issue and is also the safest way to ensure you don’t get hit with roaming charges or unwanted call/texts from my foreign number. As I’ve discovered, the call filter app still won’t even activate if your VZN line isn’t on the physical SIM. As a work around ive been able to activate call filter if I turn on my physical sim line; again this is not my vzn line so I’m not sure why it makes a difference, but at least it provides a workaround until the problem is truly fixed.
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