MyHumana User Reviews

Top reviews

App is awful

Doesn’t work; won’t let you search for doctors or facilities

New app

The old app was much easier to navigate. Should have a button to make a payment on the home page. I had to hunt for it. Then had to look for a confirmation number. I guess I’ll get used to it, but the older app was much better. Just my opinion.

Customer service is an extinct species here!

Not user friendly at all. As a matter of fact it’s pathetic! :(
If I give less than 1 star I would!
I don’t go by the nickname of 5 cats. No idea where that came from!

Go 365

Where is go 365 on this app. It is no where

Useless

I got my Humana card in the mail and went through the sign in process and from that page went to the App Store to get the app when it downloaded I could not get past the first page. No way to login. And I’m not computer illiterate. Guess I’ll have to be logging onto the website. Makes me doubt if I made the right supplement choice in choosing Humana.
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App

No speak English please in Spanish

Payments?

From what I can see, we can no longer make pmts from the app. I have to login online to make a pmt. What do I need the app for??? That Is literally the only reason I downloaded the app.

New app??

So- GREAT! (sarcasm)A new app for seniors to suddenly have to navigate.
And oh your wonderful pharmacy (again sarcasm) I’ve had 2 Rx called in last week and haven’t heard or gotten a thing. CenterWell?????

App update

Great APP update now we have everything here instead of going to the web site . Much easier here now to check on anything. Thank you .

MyHumana App

Difficult to find needed info.

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