Leave a Review Peloton
Live Class Issues
I love Peloton app. It’s my go-to mostly for all around workout(strength/hiit/yoga/meditation/stretching)& my 100% go to for cycling/boxing/bootcamps in all their forms. My issue and why I am taking off stars is bc as of recently(maybe past couple months it seems?)the live classes are buggier than ever. The app tells me I don’t have a subscription when I go to join from my homepage. I have to then click in from my scheduled classes to access the class. Once I’m in, my HR is not displayed and it’s typically cutting out portions of the classes(more than a typical amount)since this bug started. The most RECENT issue is the calories from live classes will show something like 0 or 3(like today.. I rode the hardest 20 min live class to date and it showed 0 cals). Not the biggest thing but I expect the classes to load to my watch rings.. it doesn’t count those cals anymore. Thennnn today I went to log in again(around the time of the Kendrick live Bike Bootcamp)the app is COMPLETELY down. Can’t sign in. Come on Peloton- upgrade your servers. I know it’s expensive but you have so many members paying good money.. it’s the name of the game. We want metrics/we want to see the live classes and we want them to count towards our rings and goals. Should be easy peasy. I’ll update my review once the issues are resolved. Thanks.Show lessMoMo~Asana
Great classes, easy to use app
I like this app better than apple fitness as I can stream easier on my tv. Big range of classes and some great entertaining instructorsReigan5
Outdoor tracking is awful
I don’t know if something changed recently but I went from getting mileage within a quarter of a mile of my garmin mileage to barely getting a half mile on a 45 minute walk. It tracks based on pace it appears, and everyone keeps saying it’s my service, but even when my class doesn’t cut out or anything it doesn’t track and see my path. It skips all around and connects all the dots to show my path in total, but doesn’t add all that up for total mileage. It only includes what it decides to say it “saw” on my walk or run. What does it think I am doing between the dots?? Flying? Teleporting? And it’s class specific. The newer outdoor classes and just run/just walk features are HORRIBLE and never keep up with me. Older classes do just fine for tracking mileage. I walk/run the same paths around my house and neighborhood every time and one class will track the full path, another literally seems to think I’m teleporting every few yards or have the best long jump record in the world. It’s gotten out of hand how bad the tracking is on the new stuff and just walk/run. Very frustrating. Thankfully I don’t rely on the peloton app for mileage but it’s so disappointing to know I walked 3.5 miles but it only shows up .5 on peloton.Show lessPickANewName20145
Life in my 50’s
My Peloton Treadmill has given my life back. I was an instructor and in great shape until COVID happened. My little gym that gave me inspiration closed. I stopped working out, started eating bad, drinking more than I should. I had all the tools in the tool box but couldn’t use them until Peloton. I’ve being doing a combination of classes for 9 weeks straight. I do at least 3 every single day. With a combination of lifting, walking, stretching, AND meditation I’m becoming a new person…. Actually better than the instructor that was in good shape with all the tools. I never stretched or used meditation before and they are game changers. The beauty of the Peloton concept is the convenience. If I was a gym member I simply wouldn’t have time to lift, stretch, meditate, and walk at one time. I don’t need to pay for a gym membership plus multiple apps to get all the classes I want. Peloton has all the things I need with incredible instructors. I thought I was lost but Peloton found me.Show lessMP #lifeat52
Classes completed don’t show up anymore
Please fix!! The classes I have taken on the app are no longer check marked, please fix!!!!Fixnike
Developer Response
Minor software features across the Peloton platform may be temporarily unavailable throughout the weekend including checkmarks next to rides that have been taken or the number of friends that have completed a given workout. These will be resolved by Monday, August 22, 2022. We apologize for any inconvenience this may cause to your workouts.Double charging
Just found out that Peloton has been double charging me for the bike membership for 2 years; $55/month and the app $12.99/month. The app is suppose to be included. Can the developer contact me? No way to find it online.Tiffy Durzi
Developer Response
We apologize for the inconvenience. Please reach out to us at support@onepeloton.com and we will be more than happy to assist you.Top Stuff
Thoroughly enjoying the Peloton Collections. No matter where in Australia I am - city, country or outback, it brings a first class training community to my world. It’s such a game changer when there are very limited gyms or exercise classes in regional areas of Australia.Lizzy.Liersch
An amazing resource!!
Recently I discovered that my health insurance offers a membership to Peloton for free, so I signed up. Why not? I had nothing to lose and I’ve always been curious about it. I can’t tell you how great a resource this has been for me and my fitness journey. When I can’t motivate myself to go to the gym or get outside for a walk, it’s easy to talk myself into a 20 minute workout in my own living room. I feel stronger and I’m learning so much. The instructors are super fun and informative and as a beginner in most fitness activities, I’ve been loving the different program offerings for beginners. I’m currently in the middle of the beginner strength training program.
I took off a star only because it’s a bit of a pain to get to my program workouts on my Roku app. There’s no place for me to see what programs I’m enrolled in or what classes I need to take next. So every time I want to do a program workout on my tv, I have to start it on my phone, pause it, then find the workout on my “recent classes” list. If there could be another easier way to navigate the programs on my tv, that would be amazing and I’d raise my rating to five stars!
Either way, I’m grateful for this resource and I’ll definitely be a long time subscriber regardless of my health insurance. Thank you!Show lesslouster89
Just not great
It’s an app you want to love, but the UX is just constantly frustrating. It seems like every time they launch something new it’s like 90% done. Always a catch. Want to try a strength program? You can’t stack the classes- even the recommended ones, without finishing one first. In the middle of a strength program? It’s not even your recommended class even though you’re on the recommended day. The stacks? Easy to add… so frustrating to move to the next one. Outdoor run with Apple Watch? Not unless you bring your phone. Appletv airplay? It works, but your metrics don’t make it to the screen. Offline a class that doesn’t finish downloading? Goodbye storage. They never actually delete themselves and there’s no UI for removing half downloaded classes. New strive score? Only heart rate based. Doesn’t actually use stength training. New strength training body muscle use chart? Doesn’t work with older clases. It’s just 90% everywhere. Death by 1000 cuts. It’s like they test new products live with the users rather than before releasing. App is treated like a cheap tool to be just Intentionally bad enough to make you want to buy something. It’s Netflix for fitness. Not an actual piece of useful exercise technology.Show lessdjh144
Apple Watch connection unstable
I love Peloton and I love the app but the Apple Watch connection is extremely unstable, as well as connection to a chrome cast device. I’ll usually cast my workout to my tv using chrome cast and then connect with my Apple Watch and sometimes it works fine but other times the workout will sort of freeze and act like I never even started it yet it plays on the tv and I’m “connected”( even though no data is being collected apparently) to my Apple Watch. I then go into the app after the workout is done only to find that no stats were collected from my watch even thought it was supposedly connected. It’s frustrating because I want to see my progress during workouts and this is just an entire day lost at this point and it constantly happens. You shouldn’t allow the Watch to connect to the app unless I explicitly tell it to because that is the problem I believe, that the app is open on the Watch and connects automatically while also sending me a notification to connect. I think this throws off the connection.Show lessScr3amoQu33n
