Wait
Too long wait times
Good
Good
Very Convenient App
Very reasonable and ease to maneuver app but customer service can be rude at times.
Not inclusive
Unable to use international card
The biggest set of Scammers in Mobay is 7krave
Avoid 7krave at all costs they are the prime example of what happens when you give people of color a chance to shine…they take advantage.
It’s a rotting shell of what it used to be, it’s all about trapping you, once you pay for your food, that’s all your getting and you’re lucky if you receive all the items. Once you pay for the food, everything stops right there no customer support no remorse no sympathy cold as ice agents on the phone. No one cares once you hit pay none of them care just give a proper resolution to whatever issue it is. They have failed us on multiple occasions. We will never use them again.
It’s a rotting shell of what it used to be, it’s all about trapping you, once you pay for your food, that’s all your getting and you’re lucky if you receive all the items. Once you pay for the food, everything stops right there no customer support no remorse no sympathy cold as ice agents on the phone. No one cares once you hit pay none of them care just give a proper resolution to whatever issue it is. They have failed us on multiple occasions. We will never use them again.
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LOOK NO FURTHER!!
I’ve used this app so many times and never have I ever had any issues with my delivery. Sure they may have been late once but they called to let me know! Awesome service and easy to use platform!
Late delivery and lots of missing items
Most of the items are missing I ordered for my father.
Jamaica’s #1 App
Great everything
Wonderful
Wonderful
Okay service
Took long to deliver
Convenient and Reliable
Great transparent service. The drivers are well mannered and communicative. The app is very easy to navigate. I can rely on 7Krave when cooking and driving are not an option. Overall great app.
Improved Interface
Love the improved interface with the pop up notifications on the progress of the order and ease of applying rewards points and balances. Only issue is the response time from customer support - a more responsive turnaround would significantly improve service quality.
The most unreliable delivery app ever, slow slow slow
I wish I didn’t have to use it, I cannot wait for a competitor to take over. Customer service does not care about customers, if the order is wrong they don’t fix it, there’s no tracking of the driver, if you ask customer service for an eta they say soon… every order takes over an hour, groceries take 4 hours or more.
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Poor Service
I have been using 7Krave for about 3 years now, recently everything as been awful especially for the food delivery.
Recently 3 out of the 5 orders I placed within the same week the orders came incorrect (island grill, and KFC). I have complained about this numerous times. It was the last straw for me. I tried reaching out to the team no one answered specifically asked to speak to a manager and no one answered! Service is complete trash. No one cares , all about getting your money and that’s it.
Recently 3 out of the 5 orders I placed within the same week the orders came incorrect (island grill, and KFC). I have complained about this numerous times. It was the last straw for me. I tried reaching out to the team no one answered specifically asked to speak to a manager and no one answered! Service is complete trash. No one cares , all about getting your money and that’s it.
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Trap
🔥🔥
Love it !
Love this app and its diversity
System is perfect
10/10
H
H
Best food delivery!
This was my first time ordering and I loved everything about 7Krave and how they handle their orders and delivery. Will definitely be using them more.
Best app!
Easy to use. Delivery was on point and fast. The tone of the confirmation caller was very polite and the delivery driver was very respectful. Keep it up guys!
