7NOW User Reviews
Customer Experience
~ Based on 439 written reviews from the US App Store.
What users say
Summarized from real user reviews of 7NOW. Based on 164K reviews and a 4.7/5 average, it highlights the 4 positives and 8 negatives reviewers mention most about this Food & Drink app.
Positive things
- 🚀Quick delivery
- 💡Convenient 24/7 service
- 👍Friendly staff
- 🚀Accurate and fast orders
Negative things
- 🐛Frequent order issues (missing/wrong items)
- 🐛Buggy app with glitches
- 💰Expensive with high fees
- 🔍Limited product selection
- 🔍Inconsistent availability of items
- 🔍Inability to choose preferred store
- 🔍Difficult to cancel/modify orders
- 🔍Poor customer service and communication
Is 7NOW Safe?
7NOW: Food & Drinks Delivery appears safe based on user ratings. AppsHunter Safety Score for 7NOW is 94/100.
This assessment is based on 163,644 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 163,644 App Store ratings for 7NOW.
Is 7NOW Legit?
7NOW: Food & Drinks Delivery appears to be a legitimate app. AppsHunter Legitimacy Score for 7NOW is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Great rewards and deals
This app only shows a handful of items sold in the store. I noticed this when I visited an actual store and saw more items than in the app. Also some stores are not included on the app
😊
I can no longer buy age restricted items because the Jumio client won’t let me switch to my back facing camera, and apparently my front facing camera is not a high enough quality for Jumio to accept pictures of my ID. I’ve tried resetting the camera permissions and uninstalling/reinstalling the app. Nothing works. Currently in the process of deleting my account and GOOD LORD. I have never had to jump through so many hoops. I have to confirm my email. Then confirm my phone number. Then confirm my ID (spoiler alert, can’t because of your garbage ID verification software) and then have a “good enough” reason??? This is SO sketchy. And in your excitement to fire all of your human CS staff and use an AI, you forgot to actually train that AI, and the result is being “transferred to a human specialist” that doesn’t exist anymore. Every. Single. Time. I need to talk to a person it says “estimated wait is 1-3 minutes” and every single time, I never connect with a real person. Or get any response whatsoever after that last message.
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Wrong order
$5.95 charged months after cancelled repeatedly, had to cancel card.
Always cancel my orders and I have to wait days for refund when they cancel my orders with no reason.
Does not show everything in store but overall it’s a great app
Blessings
The drivers will curse you out and the store on Spring Creek Parkway never gets the order correct and send missing or incorrect orders.
Great customer service support
Constant texts. “Actually we’ll get it to you between x and y”. Followed by a dozen more just like it. “Oops, cancelled, no refund.”
I ordered 5 items two energy drinks,(common normal flavor) two pies, and a gallon of milk. 27$ and change. I got no notifications nothings besides it’s here. I go outside and only the milk is there and no one said anything the store or driver. It took me 20 minutes just to figure out how to get a refund or go about it. They refunded 10$. So I paid 17$ for a gallon of milk seriously? Better than 27$ I guess! They won’t get back to me now so I’m stuck with my 17$ gallon of milk(store is only about a mile away from my house)
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Got wrong order kinda disappointed they should check the order before delivering
Really good food Yummy
Always have a pleasant experience when ordering from yall!
Love their pizza and fountain drinks and pies
I use due to no transportation, so I rely on, but there are often order errors, driver issues, drivers often cancel and reassigned, and I’ve had some really bad customer service experiences.
My birthday is 7/11! I want my 7 now! lol
We got the “GOLD PASS” and they never send our “FREE” slurpees…in other words they don’t honor their word.
