MyBell User Reviews

Bell Canada

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Always extra charge

I am with bell long long time recently every bill they charge me roaming with I don’t know where does come from and every time I call them they said you use roaming I don’t know how I will soon switch to other carriers

bahshi

4 years ago

Disgusted with your calls

Today I got a call to pay my bill. I knew I didn’t pay my bill yet for last month but was waiting for my cheque to come tomorrow, so things have have been very tight with Covid and I didn’t want to use my credit card. I keep my service for my parents to have o my for that it would of been long gone. The lady that called me today asked me to pay not my amount outstanding but my new bill which only came out two days ago. That is not over do. I don’t think she even got it. I am totally disgusted that someone called to ask me for the amount that is on my mew bill of two frigging days. I told her I was going to pay the outstanding part and at least three times she asked that again and to make arrangements to pay the mew bill. Seriously. As I told her do not call me looking for a current bill ever again

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tsteickland

4 years ago

Response from developer

Hello, thank you for reaching out to us. Our Customer Services team would like to help you with your billing concern. They can be reached at support.bell.ca/contact-us. For any questions with our MyBell app, please email us at MyBellAppSupport@bell.ca. We are here to help! Thank you

Need a lock card function

Lost my card and couldn’t turn it off through the app. Waited 39 minutes on hold for CSR and during that time my card was used. Do better and add a lock card function to the app

smokeythechef

4 years ago

Business owner

Efficiency Nut

4 years ago

Frustrated

I have been so frustrated by this whole system. Disappointing

maimaita

4 years ago

Ancien membre de Bell

Merci pour ce forfait de 10 Gb / 50.00$ une aubaine.

Lotushach

4 years ago

App says I am at 103% of my days of my billing period

AND charges me data overage even though it impossible to be at 103% days of my billing period.

Useless tool and has cost me overage more than once as these guys tell us to use this to monitor our usage and it is TOTALLY ERRONEOUS.

Quantum Chris

4 years ago

Response from developer

Hello Chris, we are sorry you are having these issues with our app. Please reach out to us at MyBellAppSupport@bell.ca with your account/phone number and any relevant screenshot so we can look into this as soon as possible. Thank you for your patience.

Bell !the expensive network

Unnecessarily charging customers too much . You can have much better options with other phone networks that

charan2050

4 years ago

Response from developer

Hello Charan, we are sorry you are unhappy with your services & charges. Our Customer Service agents at www.support.bell.ca/contactus can help you regarding these concerns. Should you have any issues with our MyBell mobile app, please email us at MyBellAppSupport@bell.ca with your account details. We will be glad to help you. Thank you.

Functionality not working

Trying to add data but the app or mobile site will not let me.

amn457

4 years ago

Shame on me!!

Overage charge on data is robbery. Internet speed at home is turtle slow. Shame on me for being a long time Bell customer. I’ll be moving on as soon as possible.

ATWI80Days