Leave a Review Virgin Plus My Account
Worst service ever
Virgin use to be great but the customer service is now terribleJquod
Clean and easy to use
A lot of new improvements! Thanks for getting the payment feature back!Tim Hortens - coffee
Notify me
When my payment is due so that I. An pay on time. What’s the point of having an app instead and such basic functionality is missing?a non techie
why is my bill do high?
I have a Canadian number and I am currently in the US and I have just received a bill for one month for $240. I am not using my Canadian number but I have kept the line active in case someone needs to call me from Canada. Why is my bill so high?Kingnials
Service
Absolutely the worst service during the COVID crisis. No incoming or outgoing calls on my cell. A voice recording of super heroes working on it is not acceptable. Still no service since mid March.
Cell phones are essential. Thank God we have a landline. Rethinking of changing providers as a result.Show less!@"&$"$&!"
Technical issues
Can’t even log into my account it has said it has technical issues for the past month. How does the app have technical issues for a month? I’ve deleted and re downloaded the app and it still won’t let me in.Gavin Beard
Pathetic
It’s ridiculous that I am getting charged $200+ monthly.. y’all have been 0 to no help with anything. I have been to your stores where I set up a “one time” data addition which unbeknownst to me, was actually a recurring monthly fee. Your service is pathetic. I had a phone call with one of your people, and she all but laughed at me. You should be ashamed.Show lessvirgin is the WOAT
The new update stopped the app from working
The app no longer works since the last update... had to uninstall and reinstall... STILL DOES NOT WORK.veracity27
Great app
Easy and friendly appjgomez2707
Poor data manager
I am been screw twice by the not updating part of data use.
Please fix it, it’s the only use people needStrobzlight
