Homebase User Reviews

Reviews Summary

Top reviews

Leave a Review Homebase
  • Love it!

    I’m so glad we switched to Homebase for Payroll, Scheduling, and communication. It’s been great being able to message the team by department, reach out re: shift and payroll questions without interrupting their personal hours etc. The shift schedule is also incredibly powerful! We were using Google sheets before - eek! Scheduling has been amazingly easy and SO powerful to communicate unique shift
    Notes that are very much a must for our mobile business. I highly recommend investing I. Homebase. It’s a little pricier than traditional payroll system but, if you have a team with shifts that may vary or that may require a lot of shift-based instruction to be distributed to your team, Homebase saves you from headaches in the long run. Very worth it!
    Show less
  • Love the features

    I use this for my restaurant. I love all the features it has. My employees can request time off, switch shifts and put in their availability for scheduling. So handy to not have a bunch of different papers or app or trying to remember each employee’s availability. I also like the messages so I don’t have to put employees in my phone and have a million names and numbers saved in my phone. I can create notes for each shift if needed. I also use the payroll and I like that they clock in and out on the app and their time can go straight in and I don’t need to transfer anything. They fill out the W4 and I9 all on the app so I don’t need to print and keep papers in a filing cabinet. Plus the direct deposit so I don’t have to worry about written checks. I also like that it’s geo fencing so you know they are at work when they clock in.
    Show less
  • Love this app!

    I have always loved this app… However lately it’s been doing this thing where it will log me out every time I’m not using the app… and it didn’t use to do that, I would always stay logged in. Now I have to enter my user name and password every single time I get on there which is a little frustrating, especially if you are using the app a lot every day. I thought at first it was happening to me bc I got a new phone but my co workers said they are having the same issue!? But truly I Iove this app bc it keeps up with my hours, I know my schedule and everyone I’m schedule to work with every day. It’s easy to switch shifts and ask for time off and keeps up with how much you make… the best part is the cash advance!!!! It’s so great and fast if you are low on $$ in your bank account and a bill is coming out… ok seconds you have as much as you need and once you get your check, HomeBase will take the advanced money out on there own so there is no way to forget to pay it back and no late fees if you were to forget to pay it back. So yes, I’m a big fan of HomeBase!
    Show less
  • User type: employee - it's fine

    It's a little annoying when the internet is slow. Would be nice if a chip reader for local clock ins would work too? Like a little physical clock in station, tap to clock in? Tap to clock out? Wouldn't need location services to function. Would maybe remember to do it more regularly. I hate how often I forgot to clock in or out and have to bug a manager to fix it.

    I also wonder if a widget could be developed to show next shift? I have to clock in to two apps for work, not just this one. So I don't forget the second one, I have a shortcut to auto open the other when I close homebase. I know this is a me problem, but I'd love to spend less time opening work apps just to see my next workday. The small widget could be a next shift only and maybe the bigger widget could show one or two weeks?

    Thanks for the considerations.
    Show less
  • Just a worker

    This app is really handy! No more writing your schedule down, as it’s uploaded to the app.. It tells you precisely how may hours you have already worked and how many hours you’re going to work so you’ll know exactly what you’re paycheck will be. Also, depending on your bank, you can have access to your money up to 2 days earlier!
    You can even look back nine months to see how much you worked that month and even what days you worked. The best part about the app is that you can borrow money against your paycheck at anytime! And the only time you’ll have to pay for borrowing money is if you wanted it instantly; and I mean like NOW. Then it only charges you $4.99! I HIGHLY RECOMMEND HOMEBASE!!!
    Show less
  • Could be better

    It’s really difficult to see the entire schedule. They don’t show a calendar view, they only show week by week, which you have to scroll through. It makes it really difficult to map out your entire schedule, especially when you plan month by month.

    Also, whenever my manager adds something to an already existing schedule, or she creates a new schedule, all it says to me is that a new schedule was published. It does not show what was changed or added. It doesn’t even specify whether it was a change or an entirely new schedule. It only says “new schedule published.” So I have to come through the schedule and compare to see if it was actually a new schedule, or if it was just changes… And then I have to find those changes myself.

    Overall, it’s just not very easy to read. If they could give an option for a full month’s calendar view, and specify when there’s either a new schedule or just changes, and then actually show me the changes that were made, I would give it five stars. Because those little things honestly make it such a pain to use. At this point, I feel like it would be easier to switch to paper scheduling.
    Show less
  • Love this app!

    I have always loved this app… However lately it’s been doing this thing where it will log me out every time I’m not using the app… and it didn’t use to do that, I would always stay logged in. Now I have to enter my user name and password every single time I get on there which is a little frustrating, especially if you are using the app a lot every day. I thought at first it was happening to me bc I got a new phone but my co workers said they are having the same issue!? But truly I Iove this app bc it keeps up with my hours, I know my schedule and everyone I’m schedule to work with every day. It’s easy to switch shifts and ask for time off and keeps up with how much you make… the best part is the cash advance!!!! It’s so great and fast if you are low on $$ in your bank account and a bill is coming out… ok seconds you have as much as you need and once you get your check, HomeBase will take the advanced money out on there own so there is no way to forget to pay it back and no late fees if you were to forget to pay it back. So yes, I’m a big fan of HomeBase!
    Show less
  • I had kind of somewhat of a mishap.

    I had a bit of a mishap. But they resolved it so fast it was unbelievable and they have me an extra day to pay without any penalties! I borrowed $100 from them with a $5 fee to get it immediately, so total was $105. I had that exact amount in there but they didn’t take it because they want people to not get overdrafts. They want anywhere from $10-$50 extra in there if they withdraw it automatically, but if you don’t have that amount you can go to their app and do it manually yourself and they’ll accept that! Pretty cool they did that and actually care about us getting tons of penalties! Very understanding! Great app all the way around!!
    Show less
  • Not receiving notifications..

    The app works just fine for the most part, but for some reason I can never receive notifications. All alerts are enabled on the app for push notifications and they’re also enabled through my actual phone settings, yet I never receive anything. I can receive emails about new work shift schedules which is fine, but it’s rather annoying that I can only check new unread messages if I manually open the app and check my inbox, when I should be receiving push notifications to alert me.

    The only “efficient” way I can respond to messages in a timely manner is by leaving my phone unlocked with the app open so I can check my inbox every once in a while throughout the day, which isn’t very convenient. My phone recently updated the app also, so I know that’s not the issue either. I’ve been using this app for almost 2 years now and even got a new phone during the holiday season, yet the issue still persists. I’m at a lost on how to fix this, but otherwise I have no other issues with app.
    Show less
  • Needs major work

    I wish I had good feedback for this app but it’s completely buggy and has many errors.
    It doesn’t notify me of messages, it doesn’t allow me to cash out properly, sometimes it will, other times it completely takes that option away and doesn’t show at all! I’d have to delete and reinstall the app for things to properly work. Other times I’d have to re add my card all over again. I have plenty of storage, so that’s not the issue. Internet and signal is perfectly fine, so I’m not sure why this app is so bad. Sometimes I’d have to sign in after it logs me out randomly, even if I was just in the app five minutes ago.

    Please fix whatever this is, jobs shouldn’t depends on apps that aren’t useful especially if it’s going to be a major inconvenience for the employees. My job relies heavily on this app specifically for shift changes, schedule updates and group messages.
    Show less

Alternatives to Homebase