Homebase User Reviews

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  • Integrated Alerts are a life saver!

    First: I freaking hate scheduling. As a business owner I hate it! I love my staff and always give them the time off they need. Requests on Homebase for days off are a great reminder in aiding the scheduling process. So for me to say I actually enjoy scheduling now, is a big deal. Second: the seamless communication between my desktop, sending out notifications and the ability for my staff to keep track of their hours rather than calling me, saves me loads of mental energy and anguish. Last: If you are a small business owner and would rather spend your energy on things besides scheduling you are doing yourself a disservice by not having this app. The free version works amazing for me! Thank you Homebase.
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  • Hate the new update

    The new update makes it very difficult to see how many hours I’ve earned. It’s pushing the cash out option really aggressively and I don’t particularly have a need for that feature. I mostly need to keep track of my hours and avoid going into overtime. The new update doesn’t show the total number of hours worked, just the amount of money I’ve earned so far.

    I also find it annoying that the old version showed my shift in hours and minutes but the total number of hours in hours and decimals. Just pick one! I don’t care how it tracks time, but don’t make me jump through conversation hoops to calculate my hours! It’s a problem because the second week of the pay period has the first week of the pay period added on to it, so I have to remember how many hours I did the previous week in order to make sure I didn’t go over 40 the second week.
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  • Good, but one very frustrating glitch

    Overall Homebase seems to be a really good system, I really appreciate some of the functions and features it has (like messaging coworkers, seeing your money earned per shift, clocking in and out on the app, etc.). That being said, there’s one glitch/issue that drives me NUTS. There doesn’t seem to be any way to clear message notifications on this Homebase app. When I get a message, no matter how many times I close the app, open the message, scroll through all of the messages, or even delete messages, I still always have a notification that there’s an unread message. Not only is this super annoying visually, it makes me think I’ve missed something from a boss/coworker every time I open the app. It seems like such a simple thing to have read messages NOT give unread notifications, yet this app still struggles with that. If they’d fix that issue it really would be 5 stars from me.
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  • Does not update/reload automatically

    I am a retail employee who uses Homebase to clock hours and message managers. What I don’t like about Homebase is that it doesn’t update automatically. Like most other apps, such as social media and texting, you are notified as soon as you receive a message or you have changed your status. However, homebase takes a few minutes, usually several (like 20-30) to register that something has been changed or received. For example, if I tap the clock in button, the page layout will not change, making it seem as though I have not clocked in. If I tap a different page, such as scheduling, and then return to my homepage, then it will reload. Additionally, I messaged my manager to notify that I’d be late–my manager got the message After I’d arrived to work. Notification badges don’t dissappear for a while after notifications/messages have been read, as well.
    As an employee, using Homebase would be much more user-friendly if it updated in real time.
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  • Very easy to use and understand

    This is a more efficient way to communicate with employees and coworkers allowing management more opportunities to work on other aspects of the business! This way empowers your guards to have more control in getting their shifts covered if they can’t do it due to a unforeseen situation!! It builds self esteem and a sense of pride b/c now who you will work with can be seen ahead of the shift! And the ability to show gratitude for a coworker publicly or make suggestions immediately promotes a teamwork approach while encouraging accountability!!! GREAT MOVE!!
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  • Nice to have, but needs some work.

    I previously reviewed this app and gave it 5 stars just for the convenience. I love how easy it makes to view your schedule and contact coworkers, it’s a lifesaver for me to be able to log in and see my next shift right at a glance.
    I genuinely love that my work uses this app, but after a bit more time with it, I’ve found some quirks I hope will be fixed in future updates. ie, if you leave a chat window it erases what you’ve typed. And it’s really hard to get the app to notice you’ve read something and get rid of the notification. It seems to operate with a little bit of a lag in general. These are minor annoyances on an app that I otherwise love, but I feel like they are fixable for the future.
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  • The app is usable

    I believe that this app has potential to become something great, but right now it is subpar. As a teen working, the UX (User Experience) is rough. It consists of a lot of unnecessary clicking to sections. They clearly wanted it to be organized, but they sectioned it so much, it feels like a mess. I use SubItUp for another job, and find that interface simpler after understanding and getting a grasp of it. I have had this app for 2 months+ and still feel like I’m struggle to operate the app the way it was intended to work. As a pretty tech savvy person, it shouldn’t be this way. It just needs to be simple and clean instead of trying to be showy and impressing. That would do the app a favor and make me like this app more over others. Simplicity is impressive nowadays. Hope you have found this helpful :)
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  • So helpful

    Starting a new job and using this app really helped me feel comfortable. The app is very easy to navigate and is awesome for the managers and employees. I really recommend this app to any business or company with employees and their schedules. This app shows you your schedule for the week and the up and coming weeks. You are able to request of time very easily and set up your availability as well. This app also shows who your working with and their hours. Lastly, it’s very easy to communicate with your team members on the app. 5/5⭐️
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  • Great app

    It never glitches, and I’ve never had a problem with it. It’s a trustworthy app that you can use anywhere at any time as long as you have Wi-Fi and or data. It’s definitely helped out with my job because I can look at my schedule at any other time of the day at any time. And I love it because it reminds you that you have a shift the day of an hour before, half an hour before, 15 minutes before, etc. there is no way you’ll forget or not be cautious of your shifts. This app keeps you and your workplace dependable and organized.
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  • Best Scheduling App/Service I’ve ever used

    Going through multiple part time jobs really puts you through the ringer when it comes to scheduling. Most services are clunky, look ugly, and make it unnecessarily difficult to get the information you need. Homebase is the cure to this. The care of the UX design in this app is leagues beyond any other I’ve used in this field. The interface is clear and simple, and being able to clock in from your phone is wonderful. Wish that I could use Homebase for the rest of my career.
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