Leave a Review Homebase
Unsatisfied
We used the free version of the app for awhile and then we upgraded to the lowest plan. We strictly use the app for scheduling purposes. We don’t track payroll or clock in and out using Homebase. I manage the app and make the schedule. The free version allowed our staff to request days off without limitation, the upgraded (paid) version only allows two employees to request off for any given day. This is not a feature I chose to use so I asked if I could alter the number of employee requests on any given day and I was told basically no, unless you upgrade your subscription again for approximately $100 a month, it’ll stay at two employees. I’m more likely to go find a more user friendly scheduling app then pay an additional $100 a month more than we already pay.Show lessalsmomof5
To keep communication
Home base is a very highly use for communication volume that is very highly recommended for all workers that carry a title working for Carlo’s company. I do depend on Home Base it really helps me to keep in communication with my Boss and coworkers etc. and especially in this time of quarantine during this pandemic COVID-19 the Boss and coworkers been communicating with one another checking on each other during this time for me I feel that it brought out POSITIVE BLESSINGS to one another Home Base kept communication for us all. I am a worker for the Las Vegas Bakery I truly miss work can’t wait to go back, so I highly recommend that we can keep Home Base it really serves a lot of purpose for me and for my other coworkers, supervisors, bakers,assistant manager and our GENERAL MANAGER, with all that I have stated above this Is all from my HEART communication is very IMPORTANT so Home Base needs to be kept ( if I took this to seriously forgive me it’s my HEART ) that did the talking I was just the person following my HEART with communicating. Please everyone be safe wear your mask and hope that this all blow over soon so we all can get back to work and bond as one again. I thank you for giving me the time to express how important Home Base is to me. Thank you, Marguerite Aina ( retail associate from the Las Vegas store)Show less>lele$@luv
Trash
This app is pure garbage. It’s great that it gives me money, but my god the issue is for absolutely no discernible reason this app just takes forever to load anything cannot connect to the internet/use data. it’s profoundly infuriating and genuinely unbelievable that every other app on my phone has no issue loading or connecting to the internet whatsoever. Yet, when i open homebase I am conditioned to expect to wait 2-3 business days to clock out or look at my schedule. what’s the excuse??? what’s the reason??? no other things on my phone have this issue; why homebase??? i’ve troubleshooted it time after time. yet this garbage app does not ever load. Luckily my managers don’t mind late clock outs but others may have managers that will not accept late clock outs and the issues with this app could result in real material problems in the lives of people that use this. Unbelievable, fix. the. app.Show lessFHABFAKWCSJS SH
Beware iPhone Users
Homebase is the best app i’ve used for work, except for one massive flaw: a bug that sends the wrong photo (usually a couple images back from the intended photo) on iPhones. As I use this app for work and want to always be perceived as professional, this is always extremely awkward and uncomfortable when this happens. It has sent the wrong photo three times now, all in company wide group chats where we do inventory. These photos also cannot be deleted once they are sent, which seems to be another bug within the app.
iPhone users also do not get the courtesy of seeing which photo they pressed on before it sends, as it does not show up in the text box, but sends immediately.
Again, this app is great on all other fronts. But PLEASE fix these issues. I’ve given up on sending photos through the app completely.Show lessCutie$
To keep communication
Home base is a very highly use for communication volume that is very highly recommended for all workers that carry a title working for Carlo’s company. I do depend on Home Base it really helps me to keep in communication with my Boss and coworkers etc. and especially in this time of quarantine during this pandemic COVID-19 the Boss and coworkers been communicating with one another checking on each other during this time for me I feel that it brought out POSITIVE BLESSINGS to one another Home Base kept communication for us all. I am a worker for the Las Vegas Bakery I truly miss work can’t wait to go back, so I highly recommend that we can keep Home Base it really serves a lot of purpose for me and for my other coworkers, supervisors, bakers,assistant manager and our GENERAL MANAGER, with all that I have stated above this Is all from my HEART communication is very IMPORTANT so Home Base needs to be kept ( if I took this to seriously forgive me it’s my HEART ) that did the talking I was just the person following my HEART with communicating. Please everyone be safe wear your mask and hope that this all blow over soon so we all can get back to work and bond as one again. I thank you for giving me the time to express how important Home Base is to me. Thank you, Marguerite Aina ( retail associate from the Las Vegas store)Show lessAmazing App!
This app makes our scheduling a breeze and makes my job easier. So thankful I found it! I have been using the free version for months now and am looking at upgrading to the paid version. So many benefits in this schedule system. I am a manager in the corporate sector but also have my own business. I am seeing many benefits in being able to use both options. The only downside is you have to pay a fee for each “location”. Would be nice for the system to be able to make several schedules that can cross communicate for companies totally unrelated to each other and not have a huge fee for each location. Like in my own business, I am the only employee. App with free features is working well with scheduling my corporate employees but just to add my own business as another “location” jumps my fee up to $50 per month. Overall in the long run so think it is worth it. As a side note, if they could allow this to interact and sync with the personal calendar on peoples phones that would be amazing 🤩.Show lessTriasb
Message notifications and Shift changes won’t update
We’ve had a decent time using Homebase at my work, but everyone on our team has mentioned that it’s frustrating that the notification numbers for messages are just a running total, and they don’t update once you’ve read a message. Also some of my employees won’t get certain team messages at all- they’ve even pulled up the chats and showed me how it won’t update. As a manager it can also be frustrating to not have the option on the app to see at a glance what schedule changes have been proposed, and to try to delete them if possible. One time my app was open and my hand must have brushed it, causing some accidental changes to shifts, and I can’t see what was changed, only that there are 9 proposed changes. I’ve tried quitting and re-uploading the app- three weeks later those 9 proposed changes are still there and I can’t clear them. I can now no longer make changes to the schedule on the app because I have no idea what those accidental changes were and don’t want to approve them.Show lessMadison Mafi
Great app. I just started managing a bar…
It has made life so much easier. I do with there was a week view so I can look over the whole week and who is scheduled. The day by day view is very nice as well. The communication aspect of the app has been phenomenal. I have only been using it for a week. Thinking about upgrading because so far everything I have used has been completely free. It is also free to integrate with toast which again has been a game changer as I am not in charge of making money decisions for the restaurant. It just has so many aspects to it I could write about it for days but I’ll stop here.Show lessjdicnelwoc
Lovely app experience
I’ve been using Homebase with the last couple of jobs that I have worked. For both of those experiences the user friendliness and fast and effective customer service have been absolutely outstanding. I have only ever experienced one small error with the use of the app (which was entirely my mistake) and when I wrote an email to customer service to fix the issue, it was resolved within 24 hours and 3 emails. Will continue to love this app as I use it with my employed experience, and I won’t hesitate to consider it if I happen to own my own business some day.Show lessthatonejesterkid
It’s ok when it works
Homebase has good features like reminders to your shift and being able to clock in and out from your phone. But somethings just don’t work properly. I have zero messages waiting for me, but it says I have 9 unread ones. On top of that, the message notifications I do get are stuffed behind other useless notifications from the app. Also the set up for “cash out” is slow and made me get stuck on a “loading” screen for several minutes twice. I had to close out of the app for it to response again. I then got a notification that cash was ready to go but when I check the app it says “bank ineligible”. Why would I be told its ready to use when it’s clearly not? There are times randomly when the app refuses to work as well. Like when I open the app and all it says “error 4400” or something along those lines. Then after 30-40 mins of it not working it makes me sign in again only for it to not work still. I really don’t understand how this app can be so glitchy and laggy when it’s used by many businesses.
Last thing: if the cash out feature is for people who need money right away, why would you put restrictions on who could use it? It really blows my mind that you have a system in place to help, but you won’t help because of “low income deposits”
It’s my money, it’s insulting that the app thinks I can’t handle it or that I don’t deserve it.Show lessreviews are dumb162725
