So laggy
The worst experience I have had with video steaming apps, stop responding for days.
Really waste of money, will not renew the subscription again.
Really waste of money, will not renew the subscription again.
Response from developer
Dear customer, thanks for sharing your feedback and we’re really sorry you’re experiencing this problem. Please reach us anytime at care@shahid.net We would like to hear from you again after solving your issue.
App does not open up
I’m very disappointed, i used to love this app but not so much anymore. Every time I try to open up the app to watch a show or movie the app will not open up, sometimes I have to delete the app and re-download the app and then maybe it’ll open up for one episode but as soon as I exit out of the app and go back to open it again it fails and does not open up, I pay for my subscription every month for nothing, please fix this issue before I cancel soon
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Suspicious company practice!!!!
Update: July 2022
Now login in with “Shahid partners, DISH/Sling” have mysteriously disappeared from the iPad application altogether. Now you have to enroll and pay them, on top of your pay to Sling.🤯
Suspicious or Not?
I have the Shahid VIP service through Sling. The latest Shahid VIP keeps logging me off about every week, (شاهد الحلقة الأولى مجانًا)and asks me to select a package to sign up for a service. And every week I have to exit the application and sign back in with the existing credentials, otherwise, I would’ve been signing up for a new package every time and paying numerous monthly fees. Sounds suspicious!!!!!
Now login in with “Shahid partners, DISH/Sling” have mysteriously disappeared from the iPad application altogether. Now you have to enroll and pay them, on top of your pay to Sling.🤯
Suspicious or Not?
I have the Shahid VIP service through Sling. The latest Shahid VIP keeps logging me off about every week, (شاهد الحلقة الأولى مجانًا)and asks me to select a package to sign up for a service. And every week I have to exit the application and sign back in with the existing credentials, otherwise, I would’ve been signing up for a new package every time and paying numerous monthly fees. Sounds suspicious!!!!!
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Worst app
Frequently asking you to subscribe even if you already have subscription. Only way to logout and login. Lately I’m in trip outside the country and when relying on it to watch downloads I was surprised that app not giving me the login option with partner as it does in the USA hence won’t be able to login and watch in my flight. Tried to reach the customer support through WhatsApp found it’s all automated and not letting me to get answers. App is so frustrating and inconvenient.
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Waste of money customer service is disgusting
Worst customer service ever called them up regarding having issues with my shows loading and they could not even assist. The works can’t even speak English properly. Kept trying to get rid of me first told me to respond to an email which I did, I never heard back so I called again got the same operator than she tried to get rid of me again and told me to chat to someone on WhatsApp which I did, who turned out to be a generated computer which was also no help what so ever so now I’ve cancelled my subscription. Better off streaming shows from the internet.
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Response from developer
Dear customer, thanks for sharing your feedback and we’re really sorry you’re experiencing this problem. Please reach us anytime at care@shahid.net We would like to hear from you again after solving your issue.
Quality issues
Very heavy compression levels on all the shows, you can clearly see pixilation even on the 4K shows. The audio is limited to Stereo and on most shows it just mono tracks. For the price it’s decent but not worth the renewal. I don’t believe they will reach Netflix level in terms of quality any time soon but at least they are starting.
I encountered issues with subtitles not syncing correctly with the show.
The UI is very glitching and needs improvement.
I encountered issues with subtitles not syncing correctly with the show.
The UI is very glitching and needs improvement.
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Glitches
This app is really good and you can watch majority of all the new Arabic series, movies and comedies. Up until a week ago I was able to watch the app on my tv connecting through Apple play. I connect to Apple play I open the app and click on the show I want to watch and all is does is circle to play and then disconnects. At first I thought it might be my phone, so I restarted it and still the same so then I tried different apps and they work. Would love to be able to watch the shows in the big screen instead of on my phone. Would also be great if they created an app to be downloaded and work on the smart TVs. Thank you and hope the glitch is fixed soon.
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Response from developer
Dear customer, thanks for sharing your feedback and we’re really sorry you’re experiencing this problem. Please reach us anytime at Care@shahid.net to assist you better. We would like to hear from you again after solving your issue.
I don’t recommend. Disappointing
I was watching a show on Shahid and I got logged out. I tried to login again and couldn’t even after I changed my password. I have a subscription and it’s active so I don’t understand why all this is happening. I tried sending them a message. Then I saw their WhatsApp icon on the app. I thought wow great I can quickly get some help. DO NOT send that number anything. It’s just some automated line that sends you the same messages over and over none stop even after you opt out. I’ve never had such service. It’s so disappointing they take your money and don’t want to resolve your issue.
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Response from developer
Dear customer, thanks for sharing your feedback and we’re really sorry you’re experiencing this problem. Please reach us anytime at Care@shahid.net to assist you better. We would like to hear from you again after solving your issue.
Terrible update
New update is absolutely terrible. App glitches a lot and assumes that user is streaming from multiple devices when a notification pops up from another app. It also doesn’t go to the next episode or turn off when the user hasn’t touched the device in more than 3hrs, therefore draining battery. Last annoyance is that it takes 10min to load an episode with great wifi… all of these problems weren’t there in previous version. Please change back
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Was good but
Been using the app for over 4 years and my subscription expired 4 days ago without out any notification. I renewed my subscription instantly and since then have not been able to log back in. Customer support has been very slow and so far no solution in sight. Apple says I have a paid subscription for a full year yet when I log in it say I need to subscribe in order to watch.
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