Leave a Review Second Nature
Very buggy IOS app
The nutritional support from this company has been very good as has the coach support in the initial 12 week core program. However the app is full of bugs which I have reported numerous times through there customer support section. Including but probably not limited to. Date function not working to add a new day into the food tracker diary. Text entry boxes obscured by the phone or iPad keyboard so you can’t see what you are inputting. Freezes on startup screen. Sometimes these are resolved by deleting and reinstalling the app but often not. I shouldn’t have to this for a service which is being paid for. This company could be so much better if they sorted out their IT.Show lessMjsp 1979
They charge for a free trial
They take the money out of your account but refund if you cancel during your free trial. Not sure how that constitutes a “free trial”.Cows r cool
Second Nature
I can thoroughly recommend SN and I do recommend it to other people all the time.
I think the thing is that you really have to work at it - just joining isn’t enough to magic up a ‘new self’, even with the help and support from SN you really have to work hard for yourself.
You need to decide what you value most - the lifestyle that you have been leading which has left you (in my case) overweight, with high blood sugar and pretty unfit and miserable or do you want to work hard with your leader and then later with the community and totally change yourself and your attitudes to life.
The choice is there and the support is all there - in all sorts of forms but it won’t happen without a lot of effort and honesty from you yourself.
Whether it’s because the SN plan suits my personality and body, I know low carb definitely does, Lizzie or whether this was just ‘the right time’ for me I don’t know but SN came to me when I really needed it most and I’m so grateful for that.Show lesslizzirbif
Pointless App, Terrible Customer Service
This program is only helpful if you've never read any literature about weight loss, healthy eating, or exercise before. It is incredibly basic, and far too expensive for what equates to a lot of articles you could read online and a chat room where people are asking basic questions and getting disinterested answers from a nutritionist. I was hoping to have a more personalized experience with a health coach who was actively coaching, but the whole experience felt so cold and uncomfortable that I had no buy in. Worst of all, the payment schedule and setup made no sense, and they're still charging me. Do yourself a favor and hire a health coach that cares. The money wasted on this app could be much better spent on a service that at least pretends to care.Show lessCompass&Quill
Excellent program
Do yourself a big favour and sign up for this program. It has changed my life. I feel so much more in control. You need to commit to the program and you will fail on some days and that’s ok as we are all human. However if you stick with this program you will definitely change your life for the better in so many ways.Show lessClo8626
Perfect for accountability and support
This is such a great place so you can make changes for the rest of your life. Brilliant & easy!Flyfree4ever
Paid and can't start
I paid for the program and selected start date but won't let me move forward without my address but no place to enter.penut_horse
Not clear terms and conditions
I wanted to cancel after 1 month as I thought the 1 on 1 coaching was part of base fee, it’s not, and the dates for journals and food diary are UK not able to adjust for NZ. You can’t cancel between the 2 week trial and the 12 weeks which was not clear, unusual and disappointing. Now it also wants to charge me in pounds not New Zealand dollars.Show lessnzmeadsy
App Crash
I just submitted my payment for the 12-week plan and as I enter my full name and then try to select start date, there isn’t a calendar / selection behind it and the app shuts down for me. Tried 4-5 times in the last 30 minutes.RitikaD
Difficult to cancel
Well the content of the course was very good. It was very difficult to cancel.Chriszz7
