Saudia User Reviews

Saudia
Saudia
SAUDI ARABIAN AIRLINES

Reviews Summary

Top reviews

Good and easy app to use for bookings

A lot of improvements added to the app in recent updates.

So far so good

The app saved my time to go through the website. Keep up the great work ๐Ÿ‘๐Ÿป

Competitive app

Itโ€™s a good application
Easy of use
Quick response
Finally Saudi airline make such a thing
Thanks

Awesome

A very well organized App which ease the booking process as well as ticket issuance. Looking for future updates which may include heads-up about Saudiaโ€™s destinations.

Regards

Easy and very useful

Very useful and convenient I have been using it since the launch of the application

App Fails to when purchasing ticket

The app continually says that the chosen seat has been taken, and refuses to process the purchase, even if you havenโ€™t chose a seat! Or have chosen an empty seat as per the seat grid that shows in the app. Therefore Iโ€™m not able to buy the ticket on the app.
It works perfectly on the actual website on a pc. Been told that it works on an iPad too. Nas Air has a much better app. Always works smoothly.
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Response from developer

Dear valued Guest, we apologize for the inconvenience. Please provide us with Alfursan member ID at mobile@saudia.com . We also would love if you take a moment to rate the app again. Thank you!

App

It will make a very easy to pay for a ticket and check the price of the ticket very well organized

Just doesnโ€™t work

Aside from all the other things that people have mentioned. The app and for that matter the website are appalling. Regularly crash, regularly donโ€™t register bookings etc. I wouldnโ€™t even use it to check in because once you get to the airport you will still need to check in at a desk because the machine wonโ€™t work if you check in online. Saudia is tech handicapped. Itโ€™s not more convenient than just going to the check in machine at the airport and boarding your flight.
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Response from developer

Dear Valued Guest, we apologize for the inconvenience. ู‹We're working to fix the issues in the upcoming updates. Please take a moment to rate the app again. Thank you!

Problem when checking in

This problem occurs frequently and it always says that they couldnโ€™t find my booking reference

Essential Feature Request: Redeem Miles

I like the current progression in the latest released versions and itโ€™s definitely going in the right direction at last. However, redeeming miles is a major feature that is still missing and hopefully it will be added soon. Add that and fix the connectivity issues with your servers, as the app tends to be unresponsive at many time especially during making a booking, and you will get a solid 5 Star rating from me.
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Response from developer

Dear Valued Guest, we apologize for the inconvenience. Kindly upgrade to the latest version and let us know if you're still facing the problem. And please take a moment to rate the app again. Thank you!

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